Question about Primavera SureTrak Project Manager 3.0 for PC

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Printing problems When I print, I get an error message and SureTrak closes. This only happens with some files. one it starts on a particular file, it will never print that file again. It does this on any printer I choose

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  • timtrible Oct 07, 2008

    Thanks! I save it to a shorter name and it worked! BTW, it was not on a network drive. I had it stored on my c: drive but it had a very long name

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1 Answer

Had a similar problem with printing from a file saved on a network drive. Apparently the file name was too long. Moving a copy of the file to the local drive (such as a folder on the desktop) allowed printing. I believe I am also functioning without the Suretrak 3.0a or 3.0b software patches which may correct the problem (see Primavera's website for patch b). Since it is only on certain files, I would think it is due to too long of a path to the filename.

Posted on Oct 07, 2008

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Suretrak 3.0b: invalid path or file name when I try to save file as something else


The error message about invalid path is referring to a missing logo file. In the footer, or header, set Logo to None, or find the missing .bmp file and place it in your default SureTrak Clipart folder and re-browse to its location.

Aug 04, 2014 | Primavera SureTrak Project Manager 3.0 for...

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Can suretrak print directly to a pdf


If the program can print to a normal printer, then all you need is to download and install a 'pdf' printer such as PrimoPDF. Then when you print from within SureTrak, just choose the PrimoPDF printer instead of your normal printer and it will send the output to a PDF file. :-)

Mar 06, 2012 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

When I try to log in to open suretrak I get the message "?Unable to find a serial number. Please make sure that the files in the Program or Work directory, as specified in the registry, are not marked...


go to the security up dates web site and update the updates it shald fix part of the problem as well you mite have to close the old file as it mite not have done that

Mar 17, 2011 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

Suretrak 3.0b: When I go to page setup on some projects and change the parameters and click ok I get an error message ?Invalid path or filename?. It will not let me change anything in page setup. I have...


When I had this issue it was fixed by removing any references to a logo that was not valid anymore. Go to Page Setup-Footer and if any of the Footer Blocks reference a Logo you can either click on each one, which will bring up a Flie Path selection box, or remove any logos by hitting the down arrow and changing from Logo to none.

Aug 03, 2010 | Primavera SureTrak Project Manager 3.0 for...

2 Answers

After clicking print to PDF a schedule, Suretrak shows error message that says Suretrak Application Manager has encountered an error and needs to close. No other info.


I would try reinstalling the software. Sounds like a file got corrupted. If that does not fix it:

Have installed the latest patches for SureTrack?
Have you updated Windows?

If so, did the problem start after one of the updates?

Mar 11, 2010 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

When installing I receive an error message "Unable to open serial number file". After the install, if I try to open the application I receive the error "Unable to find serial number. Please make sure the...


To all that run into this problem like I have, here is the solution:

To install Suretrak 3.0 if you get “unable to find serial#” error:

  1. Temporarily Stop the Pervasive Sql Server Workgroup engine
  2. Install Suretrak
  3. After installation, copy wbtrcall.dll and wbtrv32.dll from the c:\pvsw\bin folder and paste to c:\windows\system and c:\windows\system32
Restart computer; all should be working now

Adrian (byrdadrian@yahoo.com)

Jul 24, 2009 | Primavera SureTrak Project Manager 3.0 for...

1 Answer

Exporting schedule file for plotting entire projec


There is no way that I know of to directly convert a .prx or .xer file to PDF. If you have SureTrak installed on your machine you could just buy a PDF writer and print it to your desired plot size. Then print it else where.

Apr 17, 2009 | Primavera SureTrak Project Manager 3.0 for...

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