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Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.
You'll see a blue tab at the rear edge of the tray, this releases the adjustment of the length of the paper tray. Adjust to the size you need, and replace the paper tray.
NOTE when new (and in the box), the printer has tape on the paper cover (at the back of the printer), make sure this has been removed, as it will prevent the paper tray being pushed fully 'home' when adjusted to a large paper size.
If you print a lot on both A4 and Legal size, maybe it would be worth buying a second paper tray and leaving them set for the different sizes you use.
Check the display carefully, is it waiting for a different size to be supplied, or is it waiting for apaper to be loaded into the bypass tray
If you attempt to print/copy to a size not loaded into the machine, they will wait for the requested size. (depending on your optional menu settings) This is especially a problem if you eg. try to print A4 size, and only have US legal or US letter loaded into the machine, and visa-versa.
I just had this problem when trying to print legal size paper. I figured it out on my own. When you pull the tray out you will see a white tab thing sticking out on both side of the bottom of the tray. If you press these it will release the paper and bring it up to a slant. Push the tray back in all the way and it will print legal size. Who knew? It didn't say anything about this in the owner's manual.
when you press the 'red' button, it probably says 'paper mismatch, or load "XXX" paper, and you can override it by selecting one of your paper trays manually? It is likely a "legal size document' and you don't have legal size paper loaded, or something along those lines. Try printing the document after manually selecting the paper size/tray (turning off auto paper select) in your printer preferences dialog box on your PC first.
Hope this helps. Please check the printer properties before clicking Ok at print menu command. Now check the available paper tray handler. Try bypass, tray1 or MP tray.
Check also the default paper on Printer Menu command by pressing appropriate setup button. You can try also placing the paper on bypass try if available. The load LTR message means the machine waits a short bond paper on MP tray or on bypass tray.