It seems my Belkin 4-port 54G Wireless router has stopped working. I can connect to the internet hardwired directly through my cable modem, but cannot connect when my two computers are connected through the router. Any suggestions or do i simply ned to buy a new router?
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert that has over 500 points.
An expert who has answered 200 questions.
Re: router stoped working
Yes new roughter netgear is easy plug in play vs linksys new model u can try hard reset button on back if your router has one still dont afte rthat cheak dns server code if u need one they woulve told u his to at start maby cheak for latest firmware for it if any is out ok otherwise ya get upgrade be faster then belkin
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you connect the computer directly to the modem, does it work? If that works then the modem is working. Now connect the computer to the router and the modem to the router. You will need to open the set up page of the router to check the settings of the router. You can set up the router without the CD also. It is very easy. Click Here for step by step instructions about how to set up the router
If you can access the configuration page of your belkin router you have to copy the MAC address of your computer to the router. The router has the capability to clone the MAC address. It's because if you have a cable internet connection the MAC address is registered in the server.
check the wireless settings of the router . Make sure that you are typing the correct network key if your network is secured. May be you will need to open the ports on the router. Click Here for more information
I would connect it to the router using a lan cable to verify that it will get a IP address and connect to the internet. Write down the IP information and make a static wireless connection with that info. It should work hardwired and wirelessly with this info. If it doesn't work wirelessly you may have a bad wireless card or you may find that their is already conflicting static IP info in the connection that has to be removed. Make sure that on your internet protocol (TCP/IP) properties that you have selected "Obtain an IP address automatically" and Obtain DNS server address automatically". Clear any settings that you may see there.
Are you sure your modem is giving a WAN IP from your ISP? Try power-cycling your modem with your router unplugged then bring up your router next, if you havent tried that already... After that try connecting your modem directly to a PC and set your NIC card to DHCP and see if you get an IP address thats routable to the internet (i.e not a private IP)
the number ports are the actual ports at the back of the router where you will plug the cable to connect your computer directly to the router.
to find the network key for your wireless connection, you need to connect your computer directly to the router and access the setup page of your router. You need to go to the wireless settings and get the wireless network key from there.
In onder to obtain this information you need a computer that has internet connection through the router, if you have a main computer that is wired through the router then use that computer if not try to hardwire the laptop to the router(plug it to any of the number ports that say ethernet/lan). Access the setup page of the router by typing 192.168.2.1(deafult IP address of the router) on the address bar of your browser(i.e. Internet Explorer, Firefox, Safari), type admin for the username and leave the password blank. Go to the Wireless Settings/Configuration tab of the router and verify the security mode(WEP or WPA)
check you cable connections, try to check if you can go online wired to the router if you are connecting wirelessly. You can also bypass the router and connect directly to the modem to make sure its working.