Is there a better solution than calling the manufacturer regarding the Fresh Air Purifier, and its "replace the plate" problem? I also ordered a new plate, and no progress was made. I bought mine privately, so I do not think calling the manufacturer is an option. Anything you could offer would be appreciated.
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Re: Fresh Air: Replace the plate
If you already have replaced a new plate and nothing happens, problem still there. Then you need to clean the unit. Unplugged the unit, take it apart step by step. Check the contact terminals for corrosion.If corroded,use a sandpaper to cleaned the contacts .Clean the filters all three sheats of foam,or you can use vacuum to vacuumed the filters.If you finish cleaning the purifier,try to look in the front panel for the reset button ,near the power button and press it to reset the system.
Hope it may help you;
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The air purifier filters which need to be washed lose their efficiency very fast and need replacement every few months . I think its time you switched to a better air purifier like this with superior filters which last longer and can be cleaned using a vacuum cleaner Premium Air Purifiers with e2f technology
Someonepurchased SI name and reopened the company. The company is distributing new lines of small appliances, but they do not manufactureor provide support for their original appliances.
SI successfully distribute and manufacture only new products that are not linked to any health concern.
Regarding your old air purifier, theonly way to find a replacement filter or parts is by finding the same model on Ebayfor spares....If I was in your shoes I would better get rid of your oldSharper Image , and buy a different kind of air purifier.
If the light goes out, it is time to replace the bulb AND the bulb starter. They need to be replaced every two years. Beyond that, they are an expensive night light. If you need to order one, call (336) 499-2505. Also ask for supplemental cleaning instructions since the original instructions are incomplete.
1. Unplug the purifier
2. Remove the two screws on the back cover and remove the cover.
3. Remove the two screws on the the top that hold the lint screen and remove the screen.
4. Remove the purification plate by sliding it out.
5. Remove the RCI target plate by sliding it out.
6. Disconnect the purification plate contact lead wires from the purifier plate cage.
7. Remove the two screws at the bottom of the plate cage.
8. Slide the cage forward, lift and remove the cage.
9. Rotate the uv bulb a quarter of a turn and lift it out of the unit.
10. Install the new uv bulb and rotate it a quarter of a turn to lock it.
Perform steps 1-9 in reverse order to reassemble the purifier.
If you need parts or repair for new models contact Ionic Breeze support. Here contact page.
If the model was manufactured before 2007, read the below, in that case do not get the parts.
I want to call attention on the fact that several of old Ionic Breeze models are not
being manufactured anymore because of health concerns. New model use a
completely different technology. Parts for old models that raised concerns are not distributed anymore.
I suggest contacting manufacturer,
if parts are not available, then the purifier was among the ones
related to health concer. In that case I suggest replacing the ionic
purifier with a different air purifier.
The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.
That corrosion is oxidation for the lug connecting the grid plate.Metal contact fingers make contact on the plates metal grids.The same corrosion exists on those metal contact fingers and the plate itself. Clean the fingers,ensure good connections as the other wire connector spade for the other contact finger is probably compromised. You might de-oxidize the plate by soaking in pure white ammonia.At any rate,I agree about the quality of the machines and you might be faced with a small parts order from eco-quest.Do include the plate, a bulb and the bulb starter. I run 5 of these in a commercial setting and they are fairly enjoyable to work on.