Is there a better solution than calling the manufacturer regarding the Fresh Air Purifier, and its "replace the plate" problem? I also ordered a new plate, and no progress was made. I bought mine privately, so I do not think calling the manufacturer is an option. Anything you could offer would be appreciated.
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Re: Fresh Air: Replace the plate
If you already have replaced a new plate and nothing happens, problem still there. Then you need to clean the unit. Unplugged the unit, take it apart step by step. Check the contact terminals for corrosion.If corroded,use a sandpaper to cleaned the contacts .Clean the filters all three sheats of foam,or you can use vacuum to vacuumed the filters.If you finish cleaning the purifier,try to look in the front panel for the reset button ,near the power button and press it to reset the system.
Hope it may help you;
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The air purifier filters which need to be washed lose their efficiency very fast and need replacement every few months . I think its time you switched to a better air purifier like this with superior filters which last longer and can be cleaned using a vacuum cleaner Premium Air Purifiers with e2f technology
1. Unplug the purifier
2. Remove the two screws on the back cover and remove the cover.
3. Remove the two screws on the the top that hold the lint screen and remove the screen.
4. Remove the purification plate by sliding it out.
5. Remove the RCI target plate by sliding it out.
6. Disconnect the purification plate contact lead wires from the purifier plate cage.
7. Remove the two screws at the bottom of the plate cage.
8. Slide the cage forward, lift and remove the cage.
9. Rotate the uv bulb a quarter of a turn and lift it out of the unit.
10. Install the new uv bulb and rotate it a quarter of a turn to lock it.
Perform steps 1-9 in reverse order to reassemble the purifier.
If you need parts or repair for new models contact Ionic Breeze support. Here contact page.
If the model was manufactured before 2007, read the below, in that case do not get the parts.
I want to call attention on the fact that several of old Ionic Breeze models are not
being manufactured anymore because of health concerns. New model use a
completely different technology. Parts for old models that raised concerns are not distributed anymore.
I suggest contacting manufacturer,
if parts are not available, then the purifier was among the ones
related to health concer. In that case I suggest replacing the ionic
purifier with a different air purifier.
The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.
When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com
If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.
Pat, the circuit board might be the issue here. There is another possibility.
Sometimes the contacts that connect to the place do not make good contact. You can try to carefully bend the contacts after removing the plate to create a tighter fit. Be careful not to move/force the little bar where the contacts are connected to.
Cleaning the contacts with denaturalized alcohol might work too.
Regarding "Replace Card" warning, 90% of the time it's the female metal connector on the red wire going to the spring metal connection screws... The connector can have a buildup of corrosion ( green) build inside of the crimped connection. In that case, the crimped connector will need to be replaced. The black wire may also suffer from corrosion, but to a lessor extent. The replacement crimps need to be stainless steel crimps. The copper crimps corrode easily. Another thing to look out for are loose connections. The final solution would be to replace the card, or see your friendly dealer.