Question about Epson Stylus Photo R220 InkJet Printer

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2 red lights flashing

After I try to clean the waste ink pad where is the print head rest, put everything back then I had 2 red lights flashing then printer not working at all. Did download the software you provide still not work. Any help please. Thank you

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  • nealpettit Oct 10, 2008

    red lights flasing alternating from one to the other have tried using ssc service monitor

  • Anonymous Oct 12, 2008

    I have the same problems

  • Anonymous Oct 13, 2008

    Yes, when I plugged it in and pressed the on button, the two red lights flash continuouly. The service technition on the phone said to bring it into a service center.

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Hi. Usually this happens whenever tehre is an internal problem that limits the movement of the printhead. Try this(although Epson deosnt recommend doing this)... turn off the printer, then try to pull the printhead manually just a little bit to the left then turn on the printer. This may actually free the movement of the printheads, however, this also depends on the nature of the cause of the malfunction.

Posted on Oct 13, 2008

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The symptoms point to some kind of contamination between the cyan and yellow. Most likely is that the yellow nozzles are picking up a small amount of cyan in the cleaning/resting pad when the printer is waiting to print... it's also possible the printhead has started failing and is allowing ink to mix somewhere before the nozzles...

The former is more likely however, especially if you are able to print a few pages of yellow where the greenish tint/lines fade out to become pure yellow.. but then re-appear after the printhead has rested.


Causes of this problem tend to be a backed up waste ink tube or failed pump.. Again it's more likely the former, especially if you've been resetting the waste ink counter and ignoring pad replacement or redirection of the waste ink.

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1 Answer

2 lights flashing


What is the flash pattern?

If the red paper light and the red ink light are blinking in an alternating pattern, then you may have a foreign object or piece of paper blocking the movement of the print head. Turn off the printer, open the printer and look for anything in the printhead path. Remove anything that doesn't belong. Some printers have a strip that the print head travels across that can sometimes come out of position. This can be repositioned by moving it up and down as well as forward and back to align in a guide on the back of the print head.

After clearing the obstruction, close the printer and turn it back on. If the error persists, then the unit needs service.

If the red paper light and the red ink light are blinking together and the green power light is off, then the printer has an internal error. Turn it off and then back on. If the error persists, the unit needs service.

One internal error could be the waste ink absorber is full. These pads are below the printhead and absorb ink during cleaning cycles. To reach them is messy and takes disassembling the printer from the top. This may include removing the print head. Pull the pads, blot the ink off them and the places where they fit in the printer. Run clean water over the pads until the water remains clear. Dry the pads (use a hair dryer to speed the process). Then reassemble the printer.

Next navigate to http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp and fill in the model and serial number of the printer (as well as the other required information). You will get a link to download a reset utility for Windows. Run this tool to solve the error. Do not run this utility until the pads are replaced or cleaned; waste ink will get everywhere inside the printer and over your documents.

I hope this helps.

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