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Philips 3570H will not turn off. If plug pulled and reconnected, unit simply recycles around 'starting', then a brief show of the PHILIPS banner page, and then back to 'starting'.

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  • dlq7 Oct 06, 2008

    suggestion that the switch button was depressed was not the answer. (I presume the switch button is the on/standby button

  • dlq7 Oct 07, 2008

    I fear that the last solution (tapping the case) did not work.  Is this a software/hardware problem? 

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  • Master
  • 10,594 Answers

If power / standby switch is stuck this symptom appears.
Check it our please.

Posted on Oct 06, 2008

  • 2 more comments 
  • Shahid Electronics
    Shahid Electronics Oct 06, 2008

    Have you tried to standby unit with remote?

  • Shahid Electronics
    Shahid Electronics Oct 06, 2008

    If problem still exist, perform Reset (default settings) by following action...
    There is a technical problem. Disconnect the recorder
    from the power outlet for 30 seconds, then connect
    again. If the recorder still will not operate, then reset it
    to the default factory settings :
    1) Disconnect the recorder from the power outlet.
    2) Press and hold down STANDBY-ON button on the
    front of the recorder while reconnecting to the power
    outlet.
    3) Release STANDBY-ON button when ‘STARTING’
    appears on the display.
    4) Wait until the recorder’s demo start scrolling on the
    display, press STANDBY-ON again to turn on the
    recorder. All the information stored in the memory
    (programmes, time) will be cleared. The initial
    installation menu will be displayed on the TV.
    This is mentioned in user manual page 91



  • Shahid Electronics
    Shahid Electronics Oct 07, 2008

    I hope dvd recorder problem will be resolved by resetting it as mentioned above.



  • Shahid Electronics
    Shahid Electronics Oct 10, 2008

    Hope you received solution email.


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  • Expert
  • 116 Answers

May be the switch button is punched in or jammed check it out and reply.

Posted on Oct 06, 2008

  • mastermind10 Oct 06, 2008

    remove all the external connections connected to the dvd player for a period time of 2minutes.then without connecting the wires of the tv to the dvd just insert the power cord of the dvd to any other outlet and try to do it ON/OFF manually.if still having the same problem slightly tap on the sides of the ON/OFF button in the area of the dvd.it will work.then connect it to the tv and use it as usually.

    reply if problem did not solve.

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There are no repair centers, and you cannot simply replace a part.

Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
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Reset the player, then update the firmware from Philips website. If that fails:
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
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Ahh Philips! You need to get the firmware upgrade for your player by opening the Philips Device Manager and clicking on "Update"

If the device manager doesn't recognize your player as being plugged in, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

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I had this problem, it was solved by reformatting the hard-drive.

NOTE: if you do this, all settings and all that is saved on the harddrive is lost. But seeing that you can't start it anyway, that is acceptable, right? :)

Anyway, here's how you do it, according to Philips support:

  1. Pull out the power cord from the socket.
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Restart the box and you should now end up at a screen asking you to set the language for the box, as if being started for the first time ever.

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Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
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Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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