Question about Sony Playstation 3 (PS3) Console
HELP! we just turned on the unit, first time and all......put the game in and it won't eject, we've tried everything turned on and off....on the front part and the back switch, can you recommend anything else......there aren't even any screws to open the darn thing. When I try to open the disk area there is a white kind of tooth that won't go down, it's like it's locked?????
Hello. The disk drive4 does lock the disk into the drive. The only way to get it out is to disassemble the system and the drive. BUT this will void your warranty. I would advise you to call Sony. Just go to www.playstation.com > pick your region > click PS3 > click support. There you will find some trouble shooting tactics that usually don't work, but there is also contact info for customer support. If you still have your receipt thay will fix or replace the system. I have no idea if they will return your game. If you don't mind voiding the warranty and want to get your game yourself then contact me and I will direct you to a step by step process to retrieve the disk.
Posted on Oct 08, 2008
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