Question about SanDisk Sansa c150 MP3 Player

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C150 frozen hi, there i have a sansa c150 mp3 player and unfortunately deleted all its contents and i have no driver cd,i tried the frim update but my system does not recognise when i connect the usb (i tried all the add new hardware stuff) but still my computer doesn't recognise my player when i connect. how do i get my player back?

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  • DoctorFatMD Oct 09, 2008

    mines the exact same thing, anyone knw how to fix it?

  • huynh_ng2000 Dec 08, 2008

    I have similar problem too. I actually reformat the thing then gone into the menu to change it to MSC mode then my computer can recognize it as a USB devise. I have copied lots of mp3 files into it and also a folder containing mp3 songs. After copying all files, I disconnected the player from the PC, then I got a message "please wait" on the player screen..... and it keeping on like that until the batery is gone!!!!! I don't know how to get it back now. All I have a sign of SanDisk appears on screen only and I can't do anything else.....

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Re: frozen player, follow the steps outlined here

Posted on Apr 28, 2009

  • BTUx9 Apr 28, 2009

    oops... wrong link, that's the firmware
    corrected link here


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My Sandisk Sansa C150 Menu is Frozen. How do I unfreeze it? The same song keeps playing over and over. I can't turn the devivce off. Except if I take the battery out


Hi there,

You need to reset your player to default settings...
There is a reset method - check your user manual, or follow the below link -

http://www.retrevo.com/support/Sandisk-c150---2GB-MP3-Players-manual/id/393dj987/t/2/

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This model is no longer made but sansa can areplace it for you. Go to their website and call tech support for your area.

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Did you follow the instructions for the firmware update? (holding the select button while inserting the USB cable) The firmware s/w SHOULD detect the device by itself, regardless of existing drivers. You may want to use the firmware image linked here

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change your usb settings to MSC, perform the delete, and change back.

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DEFRAG IN MSC! Then check, then format.

Found here, worked for me:

search: format sansa c150
www.fixya.com/support/t137630-mtp_db_mismatch_format

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