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The best way I can suggest through my own personal experience is to turn the tub upside down withthe spider shaft facing down. Hold the tub up in the air about a foot and drop the whole tub on to the ground letting the shaft hit the pavement. It may take a few times to do it but it has always worked forme. Hope this helps.
you have to buy the whole tub or basket,each part is around 230 dollars.the basket part number is
W10250573 and it's around 215 dollars,this is the part with the shaft on it,the rear outer tub part number is 285984 and it's around 225 dollars.
There is a shaft that goes through a bearing in the back of the outer tub which supports and turns the inner tub. It is connected to the outside edges of the inner tub by a "spider arm". The normal play for the inner tub should be smooth, even and firm. If you can get it to move one way more than another one of the arms of the spider may be cracked. It would require removing ans splitting open the outer tub to inspect the rear support of the inner one.
If the tub seal lets go water will weep into the tub bearing. This will rust the basket shaft and normally wreck the tub bearing. Once the bearings starts to get worn enough it usually gets very noisy. The tub bearing is pressed onto the outer back half of the tub shell assembly. Normally need to replace the inner basket/shaft assembly and the outer shell with the tub bearing. Sometimes the inner basket support will crack, this can give an clicking or banging noise as well.
Pictures of this job... A sure indication was the brown junk/gookus leaking out if the rear bearing area and the belt has spewed it around in the drum that the rear bearing and seal was bad... Picture1 - Picture2 The whole outer shell and basket come out to do this repair....what bad bearing and rusted shaft looked like... Picture1 - Picture2 - Picture3 I had to remove the back panel. Undo the pump hose & water level hose, remove the 2 shocks, remove the motor, undo the front boot from the outer panel and remove the 2 springs to lift the whole assembly out from the back to work on it. Picture1 ( boot pushed inside ) Help page1 - Help page2
The shaft on the spin basket assembly is not lubricated. The shaft is inserted through the sealed bearings located in the rear outer tub shell. Placing any grease on the shaft would end up in your wash and damage your clothes.
the reason some repair guys dont fix this problem is that it is so expansive to fix the bearing is molded into the tub so you have to buy a new tub assembly and when whirlpool bought out maytag they raised all the prices on everything it would be almost 300 for the tub assembly than it takes about 1 to 2 hours than if you need a new shaft assembly that is more than the tub so thats why they dont fix them
the nner tub and outer tub (rear section) need to be replaced,the bearing is mounted in rear section of tub, the entire unit is removed fromthe machine from the rear of machine in order to relpace. new pulley, nut, as well. not and easy job, and can be very costly paying for those parts.
Just had the same problem 1 month ago. My Whirlpool Duet front load made that terrible noise. 2 of the 3 spider arms were cracked. I hade a new hole tub with the spider arm and the shaft , because it is 10 years limited waranty . But if it is not under waranty it costs about 270$ for that tub you can buy it from many appliance parts web sites on the net. Good luck, huge job to all remove that thing
If the shaft of the steel inner basket does not show any signs of wear such a grooves or scoring, the problem is probably with the tub shell you ordered. I have experienced this problem before on ONE occasion and had to reorder the rear tub shell. To answer your question, "No", you shouldn't have to force the shaft into the bearing, and I probably wouldn't recommend it. However, before you assume all is lost and have to resort to another order, try using some very fine sand paper or emery paper on the basket shaft to see if this will allow it to insert easier. I hope this doesn't sound discouraging.