Question about HP Officejet 4315 All-in-One Printer

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Cartridge gets jammed, but I see no obstruction hp 4315 all-in-one

I unplugged, looked through, and see nothing obstructing it.

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  • 234 Answers

Please try the steps mentioned bellow

Remove both the ink cartridges from the All-In-One. also all the papars in the tray
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing a test page or make a copy

Good Luck

Posted on Oct 06, 2008

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