Question about Lexmark X5470 All-In-One InkJet Printer

2 Answers

Right cartridge incorrect

Reading right cartridge incorrect

Posted by on

  • 4 more comments 
  • curdog Oct 12, 2008

    Same issue. I've tried all the things I've found on the bet so far without luck. One I haven't tried is removing the battery(?) from the printer that supposedly stores info about the print cartridges already used. Can't figure out how to get the cover off, but not sure the battery thing really exists anyway/

  • acmacm Oct 14, 2008

    We have the same problem with both cartidges in a Lex X4580. Suddenly the existing cartridges produce error messages of "Invalid" and "Incorrect". Changing the carts. does not solve. All the "remove power" instructions from the User guide do not help. However, the unit can detect when no carts are installed.

  • king_play334 Dec 09, 2008

    I have the same problem..i tryed rubbing it with acohol, both the cartridge and the printer contact points..made sure they were alligned..but still Nothing..If anyone has a good solution please message.

  • bob0102 Dec 17, 2008

    I have the same problem burkes@comcast.net

  • Anonymous Feb 12, 2009

    I am having the same problem. I put the old cartridge back in, and it works. I put in the new one which is exactly the same, and it keeps saying cartridge incorrect.

  • Anonymous May 04, 2009

    I have a X3430 All-In-One Printer. You insert a new Cartridge and we have the message Cartridge Incorrect. You put in the old one and it works fine. I tried one one your solutions and it doesn't work. It states that if that solution doesn't work it's a "hardware" issue and that I need to contact Lexmark technical support. I don't think so. If you have one cartridge that works fine and then another doesn't, it has nothing to do with my hardware.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,605 Answers

First of all. take all of the ink cartridge out of the printer. use an acohol pad or coffee filter clear all the contact on the printer. make sure that the contact are clean and can move freely.
next clean the ink cartridge contact point.
reinsert the ink cartidge. make sure tehy do make a good contact with the pins.

Posted on Oct 15, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 29 Answers

Fiend your solution direct from Lexmark. Here is your solution

right cartridge incorrect - 6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
850

Posted on Mar 02, 2009

2 Suggested Answers

  • 1 Answer

SOURCE: incorrect right cartridge

Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Posted on Sep 05, 2008

don_farr
  • 1011 Answers

SOURCE: refilled cartridge , printer says right cartridge incorrect

Lexmark builds intelligence into their cartridges and printers to prevent the use of refilled cartridges.

Lexmark has never approved the use of anyone else's ink for their printers primarily because there is no way to prove the quality of the ink.

Please purchase a Lexmark cartridge.

Posted on May 09, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error: right cartridge incorrect


Left Cartridge Incorrect / Right Cartridge Incorrect
  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Jul 19, 2010 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Mar 09, 2010 | Dell 924 All-in-One InkJet Printer

2 Answers

Lexmark X4530 Incorrect Cartridges.


By any chance did you get these cartridges refilled? If so then you may be out of luck as I read that Lexmark chip their cartridges/printers to reject refilled cartridges. I have the same problem at the moment just with the right (colur) cartridge. The cartridge is an original refillable Lexmark (i.e. grey box) I got the cartridge refilled twice and it worked fine, but the third time no joy. Research indicate that Lexmark program their printers to reject cartridges refilled 3 times!!

Jul 07, 2009 | Lexmark X4530 InkJet Printer

1 Answer

My Dell 946 All in One displays 'Right Cartridge Incorrect'


Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Dec 19, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Clear Carrier Jam + Right Cartridge Incorrect


aussie_jay09,

If your printer is brand new, just out of the box, than repack the printer back in the box and march it right back to where you purchased it from. Your printer is classed under manufacturer criteria as DOA, which means dead on arrival. It is nothing you are doing, the printer is simply faulty and needs to be returned to your supplier for exchange. It happens sometimes and I am sorry you are on the receiving end.

To be more technical about it, from what you are saying it sounds as though you have a faulty print mechinism. This is the central core part of the printer and I have seen this issue on many occasions.

Gremlin11

Dec 11, 2008 | Lexmark X4550 InkJet Printer

1 Answer

Display shows: printer cartridge incorrect


It seems like you are using incorrect printer cartridges.....

Make sure that part number on ink cartridges should be :

MK990 Cartridge, Ink, Standard, Series-9, Black CTRG,INK,STD,SERIES-9,BLK 0 1 0 Yes 1 N MK991 Cartridge, Ink, Standard, Series-9, Color CTRG,INK,STD,SERIES-9,CLR 0 1 0 Yes 1 N MK992 Cartridge, Ink, High-Yield, Series-9, Black CTRG,INK,HIYLD,SERIES-9,BLK 0 1 0 Yes 1 N MK993 Cartridge, Ink, High-Yield, Series-9, Color CTRG,INK,HIYLD,SERIES-9,CLR 0 1 0 Yes 1 N MK995 Cartridge, Ink, Series-9, Photo

Nov 10, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Printer says right cartridge incorrect. I know it's correct.


try cleaning the brown dotted circuit of both printer and cartridge. and then insert both the cartridge 1 by 1 and then check.

or sometimes it shows --replace left cartridge --- but both the cartridges are faulty and so its not working.

hope this helps you.

thanks.

Oct 11, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Right cartridge incorrect


I also have a problem with my Dell 924 it's driving me mad! it just keeps flashing right cartridge incorrect: Can someone please help me!

Inversnaid

Sep 02, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer reads RIGHT CARTRIDGE INCORRECT


If you have purchased the cartridges directly from dell , it will be covered under warranty for 2 years for hardware errors and you can call dell on 1800 624 9896 and get the cartridge replaced , even after the replacement of the cartridges if you have the similar issue then its an issue with the printer and needs to be replaced.

Jun 24, 2008 | Dell 922 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X5470 All-In-One InkJet Printer Logo

Related Topics:

434 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...