Question about HP Photosmart C5180 All-In-One InkJet Printer

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Instalation of hp photosmart C6180 ALL-IN-ONE

TURNED IT ON FIRST TIME, IT STARTED TO INITILIZE THE SETUP, BUT THEN CAME UP INK PROBLEM, IT WONT LET US GO BACK TO THE BEGINNING EVERYTIME WE TURN IT OFF IT COMES UP THE SAME THING, IS THERE ANT WAY WE CAN GET IT TO GO BACK TO START. error Oxca0001

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You have not correctly installed the printers and its drivers.

Uninstall the HP Printer software by using the Add/Remove Programs tool in Control Panel. The HP software will includes:
By Printer Design Home
HP Print creator
HP assistance
HP Instant Delivery
HP Print Screen Utilities
HP Photo and Imaging software

2. Uninstall the printer driver from the device manager.
Please remove the USB Cable from your PC completely.
Restart your PC without connecting USB cable back to your PC.
Then install the HP printer software, when it ask to connect the printer, then only connect and power on.
Your PC will automatically accept this USB Hardware driver.
After doing above steps please reboot your PC finally and
Let me know the result, so I can further investigate the problem.

Posted on Oct 06, 2008

  • Puneet Jain
    Puneet Jain Oct 06, 2008

    Visit the Official Web site of HP for your Printer driver and other useful information using this link:

    HP Printer C6180

    Best of Luck & Have a Nice Day.

    Ellin


  • Puneet Jain
    Puneet Jain Oct 18, 2008

    Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.


    If you dont fix the problem yet by the solution given then I would suggest you more options, let me know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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Try taking ink out start it cheak ink make sure platsic thing is off it when u buy it new ect may wann try latest driver form hp.com suport area on site ok download install latets one for vista or xp whatever uuse thx nick

Posted on Oct 06, 2008

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