Question about Canon DR-9080C Path-Through Scanner

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Thin black line 1.5 in from the right side of the paper going down the whole page

We just started getting a think black line down the right side of the paper about 1.5 inches from the edge that goes the down the whole page. We cleaned the scanner and the border removal is currently on. When you look at the page you just scanned in on the computer it looks completely fine BUT when you print the page out then the black line appears. Can you please help to tell me what the problem may be. Thanks for your time!!

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  • smithsteg Oct 07, 2008

    Thanks for the help but we actually use it in a big office so there are many printers yet we are still having the problems. Everyone has a printer on there desk and in the main copy room and no matter where you print it to there is the line, its really strange.

  • Exidous
    Exidous May 11, 2010

    Have you tried to re align the printer ink cartridges?

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If it doesnt have a line on it when you scan it and open up the document then it's not going to be a scanner issue, more then likely, it's going to be an issue with the toner of the printer you are using to print with. Check the drum on the toner and you'll probably see the line in question on the drum itself. You'll just have to push back the flap that covers the drum on the toner if this is a laser printer... hope this help's if it does, please mark as a FIXYA!!

Posted on Oct 06, 2008

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