Question about HP LaserJet 5si Printer

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Old printers... Hello! We have a several old HP Laserjet 5si printers, (6 that are in production, and I believe another 2 or 3 that are just too bad to use). They all have problems with them... the common one we see is paper jams. If they were a little faster and wouldn't jam up, then we would be pretty happy with these printers. I do know one of these has a page count of like a half a million... not sure about the others but I would assume the same amount of high count. But my question is... is it worth us to try to fix them? I've attempted myself and can't seem to get them working right. I thought maybe it would make sense to hire someone to come in one day and take a look at all of them and try to fix them. What things could they do? how much money are we looking at? Or is it just time to replace them with newer models?

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  • mreeves89 Oct 06, 2008

    mspcrepair, thanks a lot for your help! I've always read about changing out rollers, but I've never done it before. Is it really simple enough that I should be able to figure it out, or do the rollers come with instructions or...?

    Thanks for the help!!

  • mreeves89 Oct 06, 2008

    oh... and one more thing. I've heard about "maintenance kits" but they are like $200 each. Is it worth getting maintenance kits?


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Yes, absolutely! The paper jams you're experiencing are most likely not printer errors, but roller problems. The HP roller has a cat-tongue texture to it, which helps it grab one sheet at a the printers age (and print) these surfaces get worn down, causing paper jams.

Printer rollers are a relatively inexpensive item to replace ...just a few bucks for a handful of them. Do a Google search for HP Laserjet (insert model) printer rollers and shop around. I've worked with hundreds of HPLJ's over the years, and almost 90% of the time, the jams are caused by the rollers.

The best part is ...they only take about 15 second to replace. Each HPLJ (depending on model) will have at least 2-4 rollers, so bear that in mind when shopping.

Hope this helps :)


Posted on Oct 06, 2008

  • Scott Merrill
    Scott Merrill Oct 06, 2008

    Yes, very simple. Remove the paper tray and reach your hand under the assembly (where the top of the paper tray would normally be) ...there should be one roller on each side (these are the pickup rollers). When you find them, just grab and pull inward (towards the center of the printer) ...depending on their age, you may need to give them a tug...don't worry, you won't break anything.

    After removal, you'll see that it's just a spindle that they sit on, so just replace the roller by sliding it back on until you feel a click or it goes in as far as it can. If you didn't do it right, the roller will fall off into the paper tray, so that's a good way to tell :)

    As stated, it's a much cheaper fix than having the units serviced or replaced ...and those HP LJ's will last forever with routine maintenance!


  • Scott Merrill
    Scott Merrill Oct 06, 2008

    Maintenance kits are another story ...sometimes you can continue to print, even though the display says you need one ...some models, you have to replace it right away to continue (usually the fancier models).

    Once you get to needing a maintenance kit, I'd look at getting another printer (as they are about $200-$250 each), and you can pick up an office laserjet brand-new for not much more than that.



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You can try to clean the printers with some air cleaner , this usually helps to fix the problem. But due the age of your printers you will save money getting a new ones instead of try to fix them.

Posted on Oct 06, 2008

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