Question about Brother P-touch QL-550 Thermal Label Printer
I have a QL-550 that has been in storage. I just now pulled it out of storage and the green light is blinking and I can not feed paper, (hitting the feed button does nothing), cut anything, (hitting the cut button does not move the cutter), nor print from the printer, (trying to print a test page does nothing...)
Any ideas on what could be the issue?
To fix the NON EXISTANT paper jam: Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red. Take out paper tray Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
To fix the NON EXISTANT paper jam:
Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red.
Take out paper tray
Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
Posted on Oct 24, 2007
SOURCE: Can't print from the MP tray?
When you print labels or envelopes you need to select the correct tray from the print menu. (File print or ctrl P) or the printer will think the normal paper tray is being used.
You can force the printer to change the tray after the print has been sent by pressing the continue button on the printer, just make sure that the normal tray has no paper in it.
Posted on May 11, 2008
for paper cut, you should see the printer properties, there you can fine Auto Cut paper Check box or some thing like that. Make the correct setting, then it will work.
Thanks & Good Luck
Posted on Jun 10, 2008
Just fixed my printer issue, had the same problem, Would load 1 sheet, then jam, sometimes it won't pull the paper out of the tray, sometimes it would pull the paper to the toner area, but never into the toner, opening and slamming the paper tray while it attempted to load would usually work, but who wants to slam the tray 50 times? I was using Walgreens generic paper, 20lb, took some higher-quality 24lb HP paper and VOILA! It works every time! EVERYONE WHO IS HAVING THIS PROBLEM, CHECK THAT YOU ARE USING 24LB PAPER!!! Brother says 20-24 is acceptible, but sneaking one sheet of 20lb paper about 15 sheets down in a 20 sheet print job and it will stop at it every time, You can feel the difference, less like toilet paper and more like real paper.
24 LB PAPER! USE IT NOW AND THANK ME LATER!
Posted on Sep 04, 2008
Most likely something has broken in the loading gear. Never pull paper against the normal flow, of course, you know that now. Unless you can locate the broken part and replace it, I'm afraid there's not much you can do other than manually feed the paper.
Posted on Dec 31, 2008
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