Question about Dell 924 All-in-One InkJet Printer

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Installed new black inkjet in 924

I put in a new black inkjet and the indicator shows that the black is full. However it is only printing in color, and the box that allows me to print grayscale only does not work. The box is light gray and does not do anything when I click it.

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First remove the black one and squeeze it little and rub its nozzle with a clean paper. If some ink comes out, then put it back in carriage and then start printer to have a test page. Let me know if it still not printing.

Posted on Oct 06, 2008

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Need to download latest driver from dell.com ok then windows update then test it again maby reset ink in also thx inck

Posted on Oct 06, 2008

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Related Questions:

1 Answer

Print in black and white option cannot be accessed


on printer options/settings, you need to enable grayscale to print in black and white

Sep 23, 2009 | Dell 924 All-in-One InkJet Printer

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My black cartridge is full but I have no option to print in just black and white while my color ink keeps getting used up first


Please takeout the catridge and reinsert it into the printer. It is likely you installed i into the printer wrong.

Sep 13, 2009 | Dell 924 All-in-One InkJet Printer

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My printer dell photo 924 wont let me switch to black and white printing only and it's just using my color, it's a brand new cartridge and shows it's full. what should I do?


Had the same problem. Go to file, print then go to advanced tab and click on the more options button...then click use black cartridge to print black and white and VOILA
problem solved :D

Apr 06, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Full black ink cartridge - but says there is no black ink


To run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.

Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.
Wicking the Cartridge
  1. Ensure the printer is powered on.
  2. Lift the scanner unit.
  3. Open the cartridge latches and remove the cartridges from the carrier
  4. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back

Cleaning the Contacts
  1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
  2. Using a clean dry cloth, wipe the contacts in the direction, so that no dust or other contaminants are visible.
  3. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
  4. Replace the cartridges in the carrier and close the scanner unit.
  5. Print the document again.
  6. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.
Verify the Ink Cartridges Are Installed in the Proper Slot
  1. Remove the ink cartridges from the printer.
  2. Read the label on the side of both cartridges to identify which is color and which is black.
  3. Install the black cartridge in the slot on the left and the color cartridge in the slot on the right
  4. Close the ink cartridge lids and make sure they lock in place.
I hope it helps!!!


Nov 18, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printing - dell all in one 924 printer


This usually happens when the color cartridges are low, the color and the black.

Nov 13, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Wont print black


clean the contact on the printer and the ink cartridge. do not use paper towel. use coffee filter.

Oct 20, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924 printer problem with black cartridge


Dell printers donnot seem to work on refilled cartridges. Do buy new cartridges to fix the issue

Apr 08, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Print Out


yes replace the cartridge it appears the cartrige is defective

Dec 06, 2007 | Dell 924 All-in-One InkJet Printer

2 Answers

No color printing with lexmark x4270


How may times did you use the printer to print befor this happened? If you used it a lot then you may need to buy more ink. My printer showed full ink and it turned out that they were empty.

Feb 26, 2007 | Lexmark X4270 All-In-One InkJet Printer

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