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MY Comcast internet Shuts down once every hour ?

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Check your cable modem settings (in the interface) ...some connections are set to "expire" after a certain amount of time. If you see a "on demand" or "always on" option, choose that (preferably the latter).

Not sure if that's the problem, though - if not, you need to contact Comcast, but try that first.

Scott

Posted on Oct 06, 2008

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Hi jad123,

I am sorry to learn about the problems you are experiencing with your service.

I will be happy to reach out to my contacts to assist you in resolving this issue. Please feel free to contact me so that I can get more information from you.

Thanks in advance!

Mark C.
Comcast Executive Offices
We_Can_Help@cable.comcast.com

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