Question about Olympus DS-4000 Digital Voice Recorder

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Olympus Foot Pedal RS25

I just bought a new Dell with Vista and now my foot pedal does not work. Is there software or something I need to do for it to work on Vista?

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  • Anonymous Oct 24, 2008

    I was told by Olympus that the RS25 is not compatible with Vista and that I should order the RS27. Even with RS27, my computer, a Dell XPS 630I, still does not recognize it. Tomorrow, I'll call Olympus and ask them to walk me through it.

  • djtndjt Nov 12, 2008

    I also have Dell Inspiron.The footpetal Olympus RS25 will not work. What is the solution?

  • Anonymous Dec 03, 2008

    I purchased a new HP with Vista. The program seems to work okay, with the exception that the RS25 foot pedal does not work.

  • owennwa Dec 30, 2008

    Is there a solution to this? My Dell Inspiron with Vista

    cannot detect my foot pedal!

  • CarolHT Feb 04, 2009

    RS-27 footpedal will not work on Toshiba computer with Windows Vista. Need help.

  • acr9120 May 23, 2009

    My RS25 has died. I have the RS27 and I cannot get it to work on my Dell with XP. I am using the DSS Player 2002. How can I make this pedal work? Will I have to reinstall the DSS Player?


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Most likely, you need to upgrade your version of the DSS Player Pro software. We have all the latest upgrades to bring your software to Vista compatibility - for FREE - on our Support page (

Posted on Dec 30, 2008

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The RS25 is compatible. The problem is the driver is not installed automatically. It can be found in the tools folder on the CD.

Posted on Dec 01, 2008

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My Olympus RS25 foot switch stopped working.

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I have an Olympus AS 4000 that worked perfectly until recently, now I can't use the foot pedal. I replaced it with a new one but it doesn't work either.

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Olympus AS-2000 Dictation Kit - Foot switch doesn't work on Vista

HTML clipboard Olympus AS-2000 is not Vista compatible, you need to upgrade your software, I am not sure which version you have, but I think its version 6 ? You need to upgrade your software from version 6 to 7 (free) and then from version 7 to Standard (also free ) . check your foot pedal if it's RS-23 ( check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if you have the RS-25 or RS27 you are ok .

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Foot pedal

Make sure you are installing the Transcription version of the software not the Dictation version (Transcription version serial number starts with RTM and dictation starts with RDM). The foot pedal will not work with the dictation version of the software.

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Foot switch will not respond.

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.


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Driver Issues

My dictation pedal for the Olympus AS-4000 used to work on windows XP, but I upgraded to windows Vista and and the foot pedal no longer works. I have tried it on another XP machine and it works fine, so it can't be the foot pedal.

I have downloaded a patch from the internet, but unfortunately this does not seem to have resolved the issue.

I have contacted olympus twice and they have been very unhelpful.

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