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We currently have a HP PC and laptop computer but both keep freezing up on a regular basis. Ever since we have had Vista the computers have been nothing but problems. They freeze up and run extreamly slow for having a broadband service. Can you help of with this irritating problem Thanks

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  • Jeff Strader
    Jeff Strader May 11, 2010

    Did Vista come with this computer? Is this a vista certified laptop? Or was Windows XP upgraded to windows Vista? Most of these issues are driver related, if it worked fine in XP and has issues with vista.

    Hope this tidbit helps, feel free to ask again if i can help you further

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When you get it to start, click START-settings-controll panel-SYSTEM-hardware (tab at top)-then press the "device manager" button. you are looking for any yellow astericks, question marks, or exclamation points next to a listed device. These depict hardware that either has a bad driver, no driver or is not working. please check these and post again with your findings.

Posted on Oct 07, 2008

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