Question about Audio Players & Recorders

2 Answers

Sony mds je480 c13 error

How to fix the c13 error It just pops the disc out every time

Posted by on


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers


c13 sony diagnostic code for "bad disc" or disc error. but it is impossible all your MD are bad...
try to clean the optical lens or replace it...

Posted on Oct 08, 2008


DO NOT GIVE UP. Most of the time your machine requires only basic maintenance.

On SONY machines C13 ERROR usually means the disc play cannot read the table of contents. This however is a single symptom of at least five different problems four of which can be EASILY fixed.

The most common reasons your machine cannot read the table of contents are (A) the lens is obscured or dirty. After this, it is (B) that the drive mechanism is not working so the disc cannot rotate, therefore rendering the machine incapable of reading.

Solution [1] - Do absolutely nothing. CORRECT - nothing!

Many C13 errors are no more complex than the machine being moved from one place to another leading to condensation clouding the disc lens. This is the most likely diagnosis if your machine behaves erratically showing this error infrequently. Have you just moved your machine from a freezing cold vehicle to set up in a nice warm venue for a gig? Just let it warm up, dry out and you can stop crying.

If it doesn't recover? [2] Get the lens cleaner if you have one. If you cannot find one, then remove the cover of the machine (one screw at the back on most machines, plus the two down either side of the machine) so that it exposes interior mechanism and look for the disc lens - horizontally mounted blue hemisphere approx. 2mm diameter - usually with a silver washer ring surrounding it. If you are having trouble finding the lens, look in the area of the mechanism that sits underneath the sliding cover of your actual disc when it is inside the machine and loaded into the play position. When the mechanism clicks back the cover, the underside of the disc is exposed to the lens below so the two will always be close by.
Next dampen a cotton bud in soluble spirit based cleaner (or if you are really desperate try JOHNSON'S Mr Muscle) and gently clean the lens. Once finished leave the unit at room temperature for about 10 minutes while the cleaner and spirit evaporates. Try loading your disc again.

Still not working? [3] Before you replace the cover, look carefully at the disc surface as the mechanism loads the disc into the play position. If the disc visibly rotates as you press play the unit should read the TOC. When the disc does not rotate the machine is physically incapable of scanning to read the Table of contents. However this is indicative of a motor problem. Usually fixed by gently spraying a very small amount WD40 or other moisture repelling electrical contact cleaner carefully in the area of the electric motor.
[4] Try using the spirit soaked swab used earlier, carefully clearing grease, hairs, dust and cobwebs from the tiny plastic toothed discs and cogs that are part of the exposed mechanism.

If after doing this the motor still fails to turn, it is either weak or dead. Either way, it is unlikely to be worth replacing, as even if you do manage to get it working again, sooner or later it will fail.

SONY MD units are generally exceptionally reliable and surprisingly few truly die although loads get thrown because owners simply don't what to do when a C13 shows up.
The actual read mechanism is different from but still based very closely upon the principles of a CD player. It is therefore robust and also far from technically sophisticated by today's modern standards.

Failed motors aside, the things that usually make a C13 fatal tend to be the usual catastrophes, like spilled fluids or debris breaking something inside.
Wear and tear needs to be at a stratospheric level for basic maintenance to be futile.
Have a go and amaze yourself.

Lastly a word about the MIniDiscs themselves.
This article looks primarily at getting the lens to do its job. But remember if you have a problem with a single disc not repeated with other discs, then it is the MD itself that is at fault. Before you go swapping discs and brands, please remember the discs are thin and delicate, but continue playing after all manner of abuses have interfered with their component parts. If any lugs or clips come adrift from your disc, get rid of the disc. Too many people continue playing them, not realising bits fall off - usually inside the player - and then do even more damage later. If your machine is sensitive to certain brands it is almost entirely the shape or construction of the disc. Buy something better and your worries should be over. Stick to all MAJOR brands, avoiding ALL unbranded or unfamiliar names. It's just not worth the risk.

Posted on Aug 07, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Wont load Disks error c13

The error statement indicates the disc cannot be read by the recorder, it may be dirty or damaged or recorded in an extended format which this deck cannot read.

Feb 11, 2014 | Sony MDS-JE480 Mini Disc Player

1 Answer

Read error c13

It cannot read your disc for some reason... Bad disc, recorded in an extended format by a higher level machine are possibilities...

Jan 02, 2014 | Sony MDS-JE480 Mini Disc Player

1 Answer

Read error c13

Your deck cannot read your disc for some reason.

Sep 26, 2013 | Sony MDS-JE480 Mini Disc Player

1 Answer

Read error c13

Deck cannot read the disc for some reason...

Sep 12, 2013 | Sony MDS-JE480 Mini Disc Player

1 Answer

Read error c13

Deck cannot read the disc for some reason.

Sep 12, 2013 | Sony MDS-JE480 Mini Disc Player

1 Answer

Read error c13

Deck cannot read disc for some reason - try another disc.

Sep 08, 2013 | Sony MDS-JE480 Mini Disc Player

1 Answer

JE530 c13

1) It's more likely your laser died than the the drive failed.

2) Run back to your repair guy, and when they fix it (IF they fix it), ask to see it work before you go home. They damned well better fix it for free!

3) Buy another one on eBay.

C13 means the machine cannot read the TOC on the disc. It is possible you have a disc with a bad TOC. You may have left it near a magnetic field, such as a speaker or a component transformer. Try another disc. Or take a disc and erase it, then record on it. See what happens.

Sep 18, 2012 | Sony MDS-JE480 Mini Disc Player

1 Answer


Your deck can't read the table of contents on the Minidisc for some reason...

Oct 01, 2011 | Sony MDS-JE480 Mini Disc Player

1 Answer

Sony MDS-JE480...Inserting disc..C13 error READ CODE, keeps ejecting disc so dont know what to do pls help

The c13 error means that the player is unable to read the table of contents (TOC) on discs any more.If it's an occasional error then you can try switching to TDK blanks as they seem to be easier for flaky players to read, but if it's happening regularly to all discs then your machine is unrepairable due to a total lack of spare parts.

On the plus side, there are millions of MD units now lying unused as folks have moved on from them and as they're mostly worthless people don't generally bother with trying to sell them. Almost every piece of MD gear I own has come free of charge via my local FreeCycle and Freegle groups. Whatever you do, don't buy a used player from anyone: they're all getting on now and the TOC error is an age-related fault which may occur at any time.

If you wish to see exactly what features other machines have then visit the superb equipment browser at The site is hosted but n longer maintained though so some information is out of date, but it's still the most comprehensive source of free information about MD available.

Sorry here's probably no hope for your MDS-JE480, but I hope that my reply has given you a practical alternative means of solving your problem.

Sep 02, 2010 | Sony MDS-JE480 Mini Disc Player

1 Answer

C13 error !!!!

Amazing what google can find...

I was ion touch with the Sony tech dept. If you get a C13 error it's because of dust on the lens causing TOC read errors. I didn't have any compressed air in a can so I used a soccer ball hand pump and pumped a ton of air just inside the door of the unit. 2 seconds later it worked fine. No cleaner MD needed.

Jul 08, 2009 | Sony MDS-JE480 Mini Disc Player

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

833 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts


Level 3 Expert

5349 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

75178 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides