No sound The Williams Encore piano produces no sound

SOURCE: Hi, I just got a

If this is a brand new unit, exercise your warranty!

BUT FIRST see if packing material worked through the speaker grill... you know littel pieces of the packing peanuts or otherr contamination that sits in the speaker cone and rattles.

SOURCE: volume on the piano is

Pianos do NOT respond to keys pressed hard... they respond to FAST presses. If you have an issue with the piano, first go on record to activate your warranty. Most of these electronics DO have a setting that adjusts the "feel" which affects the loudness versus key velocity... Now here is a secret??? Shh... The manufacturers turn up the demos just like the advertisers turn up the commercials on the TV... I would suggest looking for the adjustment of feel, and if that doesn't get satisfactory results, find another and compare yours to another... if yours is still underperforming, exercise your warranty for repair or replacement.

SOURCE: I have a Williams Encore

Holding the page up and down buttons while powering on supposedly resets it. I have no sound except demos, but no lights showing like yours, and williams tech support said to reset that way but it didn't seem to do anything. Good luck hope this helps!

SOURCE: With power on and volume

Test if the headphone jack has sound.