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On installing tomtom home on my computer this message comes up homeruntime.exefailed with error 0 process failed to start up correctly

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  • Anonymous Dec 26, 2008

    I have tried on both vista and xp and I get the same error 0 error

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These instructions worked for me with WinXP SP3, how they fair for Vista I can't say.
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To solve any issues with Connecting to TomTom Home and/or using the 'Operate my device' feature of TomTom, please do the following:-

STEP 1 Uninstall TomTom Home

- Disconnect your TomTom from your computer.
- Click on Start -> All Programs -> TomTom
- Uninstall All versions of TomTom Home from your PC
- Once Uninstalled, Open 'My Computer'.
- Right click on your 'C' drive and click on 'Search'
- in the boxes below where it says 'All or part of the filename', type 'Navcore' in this box.
- Further down, click on 'More Advanced Options'
- Make sure 'Search System Folders' and 'Search Hidden Files and Folders' are ticked.
- Click on Search

When the search has completed. Delete any files or folders that are found in the search results. Once complete, we need to remove any items on your PC that refer to TomTom, to do this:-

- Open 'My Computer'.
- Right click on your 'C' drive and click on 'Search'
- in the boxes below where it says 'All or part of the filename', type 'TomTom' in this box.
- Further down, click on 'More Advanced Options'
- Make sure 'Search System Folders' and 'Search Hidden Files and Folders' are ticked.
- Click on Search

When the search has completed. Delete any files or folders that are found in the search results.

Once done, reboot your PC.

STEP 2 Perform Some PC Maintenance.

- Empty your Recycle Bin, on your desktop, right click on the recycle bin and choose 'Empty'.

Note: I chose not to perform the Disk Cleanup and Defragmentation, I didn't think that it was a necessary step, but perhaps I am wrong.

- Go to Start -> All Programs -> Accessories -> System Tools
- Do a Disk Cleanup, in the disk cleanup options, make sure all the items are ticked. You will see this after it has analyzed your PC.
- Once finished, do a Disk Defragment.
- When the Disk Defragment has finished, please reboot your computer.

These procedures can take a while to complete, depending on the status of your computer.

STEP 3 Install TomTom Home 2.3

- Click on http://download.tomtom.com/sweet/app...2winlatest.exe
- You will now be prompted to download and install TomTom Home 2.3
- Once Installed, please reboot your PC

STEP 4 Open TomTom Home

- Open TomTom Home without the device connected. Do you get any error messages at this point?
- Connect your TomTom to one of the USB ports on the back of your PC
- Switch the TomTom on. Do you get any error messages at this point when you open TomTom Home?

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Hopefully these steps should resolve a majority of the issues encountered when starting TomTom Home and getting the "HOMEruntime.exe failed with error 0: Process failed to start up correctly" error message.

Regards.

Posted on Oct 06, 2008

  • colrobsa Sep 07, 2010

    Thank you SO much, Siawolf. You have no idea how frustrated I was. Followed your instructions to the letter, and it worked fantastically. Thanks.

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I need help installing tom tom home 2 my error is 0 on vista trouble opening c:\program files\tom tom home2\xul\componets\home services.dll

Posted on Aug 31, 2009

  • bogus_mark Aug 31, 2009

    does siawolf's solution work on vista

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I used this solution, and it worked, its slow and lengthy and you must follow the step by step.
Thanks for the advice i became desparate trying to find a solution for my problem getting my Tomtom to work with my PC.

Posted on Jan 11, 2009

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1 Answer

I go to open up my Tomtomhome 2.7 and I get this: TomTomHomeRuntime, exefailed with error 0: Process failed to start up correctly.


I have just purchased a Tomtom GO 750 Live. Tomtom home 2.7 does not run on Windows 7 ultimate (32 bit). When I try to open up my Tomtomhome 2.7, I get this:
TomTomHomeRuntime, exefailed with error 0: Process failed to start up correctly.

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It says "no maps found"


I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading).
It's a TomTom software bug to not check on the available free memory properly before the update process is started.
My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.

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Unable to update Tom Tom in windows vista keep getting error 1060 any solutions?


perform the following:
type the following three lines in to the Command window:


%SystemDrive%
cd "%ProgramFiles%\TomTom HOME 2"
xulrunner\HOMERuntime.exe -app xul\application.ini


To avoid having to type these lines every time you start HOME:

Right-click your desktop and choose New > Text Document - enter the commands provided above and then save the file as RunTTH.bat
copy this file to the TomTom HOME 2 folder in C:\Program Files (you will require Administrator rights to do this)
in the Start menu, right click on the TomTom HOME 2 icon.
select Properties
in Target, change "C:\Program Files\TomTom HOME 2\TomTomHOME.exe" to "C:\Program Files\TomTom HOME 2\RunTTH.bat”

The icon will change and HOME 2 should now run normally on your PC.
Please note that links like "Send to TomTom device" or "Add to TomTom" won't work because they rely on TomTomHOME.exe (which this workaround by-passes).
A full fix for this error will be implemented in a future HOME update.


NOTE: for 64 bit Vista change the second line of code to:

cd "%ProgramFiles(x86)%\TomTom HOME 2"

Jul 22, 2009 | Tomtom ONE 125 GPS Receiver

3 Answers

I cannot get tomtom home .The message Home runtime.exe failed with error 0 appears. Please help


i cannot get tomtom home the message home runtime.exe failed with error 0 appears please help before i have to return and get a different make my tomtom tels me to update but want conect , thanks . sean

Jul 09, 2009 | Tomtom GO GPS Receiver

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Tomtom Homeruntime.exe failed with error 1058


good day,
hope this link below will solve your problem.

home

Jun 11, 2009 | Tomtom ONE GPS Receiver

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Re: my tomtom go 920 I have connected my tomtom My pc keeps telling me to go to your home support in order to reinstall the home programme. The reason is error 0: Process failed to start up correctly....


There was an old Tom Tom Home (1.5 I think) and it is now Tom Tom HOME 2. If the icon has a little inward-facing arrow on the left-hand, lower corner then it is only a shortcut and you can safely delete them. You can always start the program by using Start, All Programs, Tom Tom etc.

Create a Restore point so you can undo the following changes and call it something like 'Pre Tom Tom HOME 2 update'.


Go to this web page:

http://www.tomtom.com/services/service.php?id=16&tab=87

and download the Windows version of Tom Tom HOME 2 and install the software. Tell the installing software to remove the old version of Tom Tom HOME - you won't need that any more.

Start up Tom Tom HOME 2 from the new shortcut icon that will now be on your Desktop and it should work unless you have an addition problem with your PC.

If it all goes wrong Restore your computer back to the Restore point you created above and you are back to where you started before you did anything.

Peter

Jan 28, 2009 | Tomtom GO GPS Receiver

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Tomtom one xl gps


"I tried to upgrade my version to 2.3 After downloading and installing I get an error message. "HOMERuntime.exe failed to start. Error 0: Tom Tom has no solution I tried reinstaling the old version and now I gat the same error"

I've been having this very same problem for weeks now and resolved tonight to fix it! After much searching around on the WWW, I found the answer on a French site (luckily I understand French). Like you, I'd uninstalled and reinstalled around 4 times without success and still rec'd the error msg. emot-cheering.gif
So, uninstall the existing program. Reinstall again -BUT this time install it DIRECTLY to the C: drive not in 'programs'. I think you will find it then works. Mine does and I hope yours does too

Jun 02, 2008 | Tomtom One XL GPS Receiver

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