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Alignment of robotic arm

When i try to set the HCL 8000 copying and the robotic arms lowers onto the 2nd spindle to pick up a blank cd the arm is not inline with the spindle and hits the top of the spindle and gets stuck, also when its unloading the CDs ito the CD drawer it does not drop them in the right place.

Ive tried using the adjustment screw on the back of the Machine but still no look.

any ideas ?

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