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Power light to my DVD writer is always on and I can not open the draw. Sometimes the pc does not see the device within device manager or my computer

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You may have a faulty drive. If the activity light is always on it is possible the lens
needs cleaning, the reason the drive will not open is that it thinks there is a disk in the
drive. What I would do is boot the pc into command prompt only, (to get the option
to do this press the f8 button as the pc starts up) then when you have a black screen
press the tray button on your DVD, it should open. WIth the tray open switch off the
PC and remove the cover. Remove the DVD drive, disassemble the drive and clean
the lens with isopropyl alcohol or Meths then reassemble and refit. Then reinstall
your O/S if you can. If you still have problems after that replace the drive.

Posted on Oct 08, 2008

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Posted on Jan 02, 2017

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