Question about Computers & Internet
You may have a faulty drive. If the activity light is always on it is possible the lens
needs cleaning, the reason the drive will not open is that it thinks there is a disk in the
drive. What I would do is boot the pc into command prompt only, (to get the option
to do this press the f8 button as the pc starts up) then when you have a black screen
press the tray button on your DVD, it should open. WIth the tray open switch off the
PC and remove the cover. Remove the DVD drive, disassemble the drive and clean
the lens with isopropyl alcohol or Meths then reassemble and refit. Then reinstall
your O/S if you can. If you still have problems after that replace the drive.
Posted on Oct 08, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Turn off your laptop. Wait 15
seconds, then press the power button to restart the system. When the computer
starts to reboot, press "F2" repeatedly until you see the message "Entering
Change the BIOS Settings:
Scroll through the BIOS settings using your keyboard's arrow keys to highlight the setting you want to change. Press "Enter." Use the the arrow keys to highlight the option you want within that setting, then press "Enter."
Save changes in the BIOS Wizard:
Press "Esc," then choose "Save and Exit." Press "Enter" to exit the BIOS with your changes saved.
You can disable the DVD Writer in the Device Manager also.
Start > Type " Device Manager" and then Enter > Double Click " CD/DVD ROM Drives" > Double click on the Device > Click on the "Drivers" tab > click on "Disable" to disable the Hardware.
Have a nice day.
May 30, 2011 | Dell Studio 1537 Laptop
Feb 01, 2011 | Compaq Presario sr1403wm AMD Sempron 3000+...
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
Dec 27, 2010 | BenQ (5232X-0C1) CD-RW/DVD-ROM (Combo)...
Jul 31, 2010 | Sonic RecordNow! Deluxe 7.3
Nov 14, 2009 | Acer 7720G-602G50MN C2D...
Nov 07, 2009 | Computers & Internet
Oct 26, 2009 | Dell Dimension 2400 PC Desktop
Jun 22, 2008 | Computers & Internet
May 12, 2008 | HP Compaq Presario SR1300NX (PP195AA) PC...
Jun 20, 2007 | Samsung (SH-M522C/BEBN) CD-RW/DVD-ROM...
34 people viewed this question
Usually answered in minutes!