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Power light to my DVD writer is always on and I can not open the draw. Sometimes the pc does not see the device within device manager or my computer

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You may have a faulty drive. If the activity light is always on it is possible the lens
needs cleaning, the reason the drive will not open is that it thinks there is a disk in the
drive. What I would do is boot the pc into command prompt only, (to get the option
to do this press the f8 button as the pc starts up) then when you have a black screen
press the tray button on your DVD, it should open. WIth the tray open switch off the
PC and remove the cover. Remove the DVD drive, disassemble the drive and clean
the lens with isopropyl alcohol or Meths then reassemble and refit. Then reinstall
your O/S if you can. If you still have problems after that replace the drive.

Posted on Oct 08, 2008

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Loose "power" cable from the power-supply to the optical device?
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It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.

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