Question about GE WPGT9360EPL Top Load Washer

2 Answers

Problem with this unit

You can't trouble shoot the unit, help doesn't work, it just gives the error, "Error, trouble with this unit".

What can I do.

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  • matbridom Mar 02, 2009

    gordon york: Did you ever get an answer to your questions?
    Also erro Communication between MAIN PCB and Inverter PCB is down?
    ANYONE????? HELP???

  • Anonymous Mar 19, 2014

    Unit runs at high speed only, variable switch has no effect. How do I trouble shoot to find the real problem component? Is there a schematic available anywhere? Source for replacement parts? Thanks for any help.


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The serial comm. link between main pcb an inverter pcb is down.
this is general ele. WPGT9360EOPL

Posted on Feb 16, 2009

  • gordonyork Feb 16, 2009

    what is a broken clutch coupling


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The washer has a field service mode. To enter the service mode: 1. Press the POWER key to turn the washer on. Make sure the HOME screen is displayed. 2. Press HELP. 3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. The display should display any recorded errors. write them down, including all MORE screens. This should be enough to get you started. Note: You must press EXIT and unplug the washer to clear all error messages and to activate the setup mode program. After repairs are made, you have to run a setup / self diagnostic check to get washer operating again. (prompts on screen when plugged back in and turned on) We can't ask for or give out email's, however if it slipped in an ask me maybe some scanned pages from a service manual might be had. This is most likely an involved exchange. Don't know how much info (ie: free time and advice) I'll be able to allow.

Posted on Oct 06, 2008

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does you unit have this water sensor at the bottom part of the unit?... if so..sometimes they get too sensitive and dictates an error message.

you can experiment by dsconnecting this wire and if it does not change anything, then short the wires. i am not sure if this is a normally open switch or a normally close switch.

if you jumper a wire on the two wires and it indicated a different error code, then it is a normally open switch. remove the jumper wire and w'e'll continue trouble shoot your unit.

tnx for using fix ya.


Aug 19, 2008 | Washing Machines

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