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My sky tells me that i'm not receiving a signal

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Check the Sat cable. If the cable is ok , then the antenna had been moved and lost its orientation.

The antenna must be moved until it reaches the right orientation, call Sky and ask them to send a technician to do the job, or do it yourself at your risk.

Posted on Oct 06, 2008

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You need to try and isolate the piece of equipment which is causing the problem.

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Just bought a samsung ps50a557s3f 50" plasma tv and the picture isnt very good.Have only got normal sky at the moment and i was wondering what the best settings are


Hi Smudger

Not sure if you still have this issue, but i have just bought this TV & also use sky (not + or HD)...

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My Sky system says there is no satellite signal being received. Have tried disconnecting box etc with no improvement.What else can I do?


press services then system set up then signal test the signal strenth and qaulity should be about half way at least it shows up grey lock indicator should be ok if it shows not locked your dish has been moved and needs to be alighned do this when the weather is fine clounds and rain reduce the signal and may even stop it all together sky will charge you £65 to alighn the dish but you can buy a meter and do your self get 1 from bandq ebay maplins worth checking for breakes in the cable going from your box to the dish and if you can try your box on a friends dish just to rule out a faulty box of course there is a chance the lnb on the dish has gone faulty but you can get these cheap to or even borrow a friends to try unscrew the cable and look how it is fixed on useualy they just pull of but it might have a clip on or tape on

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