Question about Ricoh Caplio R7 Digital Camera

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Ricoh R7 'unmatched files'

Recently I've taken pictures on my r7 and when I go into playback mode the screen is grey with 'unmatched files' appearing on the LCD screen. It's happening to older photos on the card now. It's not the SD card because I've tested it on three different cards. The camera is two months old so what could be the problem?

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  • Anonymous Nov 26, 2008

    Same thing is happening to me. Although when I take new photos I can see these, but can't get to see the older ones through the playback mode.


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Hi I really need help with my Richo R8 Camera. I have had problems with it since I bought it. Each time I try to put files onto the computer (not evry time) but I may veiw the files or copy them into my pictures on a computer then later I turn on my camera an look at the photos and the ones I veiwed or copied on a computer are Unmatched files and they look grey. It doesn't even recover if you go into settings and recover file it says "there is no file to recover' PLease help me coz now i have great memories lost! Its really frustrating :( later

Posted on Nov 03, 2011

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It appears that if you connect the camera to the pc and then rotate the image directly on the card (which is in the camera), when you try to playback, you get this error. Easiest way out is to copy the file from the camera to your pc and then make the necessary changes.

Posted on Oct 01, 2009

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It could be that you've used the SD card in a PC/Card reader etc? I've had a similar problem in the past, but so long as I reformat the card every time it's been in my PC, it seems to be ok. However, it also seemed to be more the case with cards that had been used very frequently, so if you say you've tried a few cards, I could be wrong - but might suggest giving the re-formatting thing a try anyway to see if that helps.

Posted on Aug 09, 2009

  • zmt1981 Aug 10, 2009

    I should probably have added that reformatting the card will delete all data from it.


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