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I can't eject the optical drive to input dvd/cd, the eject button does not seem to be working? I also do not see the drive information on the START-COMPUTER window listing.

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Hi check the connection between your drive and motherboard also check power connector . Between connectors on the optic drive you need set up a jumper(s) on master or slave. if you can`t open drive in your OS there is a small hol on the front panel of the drive use needle or something similar to open it manualy

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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3 Answers

How do I insert CD in computer? It doesn"t seem to have an open slot.


If there is no "Open" button for the drive then normally they are opened by pushing on the DVD/CD tray itself momentarily. It only needs a short positive push and the drive tray should slide out.

Dec 28, 2014 | Acer Aspire Computers & Internet

1 Answer

Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

2 Answers

Can not open cd drive door....it wont ejct


Get a large paperclip and poke it into the tiny hole to the left of the eject button. Keep pushing until it "connects" and it will open.

Jul 02, 2012 | HEWLETT-PACKARD Compaq dc7600 PC Desktop

2 Answers

How do you open the cd drive on a Studio 9100


If you had the original keyboard there are eject buttons on this, otherwise you click my computer , Then right mouse click on the optical drive and choose eject!

In general there "should be a button" on the drive itself but Dell may have made it a one touch command type of system where its done by software control's. Thus

1. MY computer
2. Right mouse click on the optical drive then select EJECT

I hope this was very helpful for you

Regards Rulds2008

Jan 04, 2011 | Dell Studio Xps 9100 Desktop Computer

1 Answer

Machine won't start - so put diagnostic cd in and now cannot eject it. Sift key eject does not work - is there any other way of ejecting cd from Dell XPS One


You may not be able to eject CDs or DVDs from your computer, either using the Windows Eject feature or by pressing the button on the drive. If the Recommended Solution above does not automatically return your drive to a working state, try these options:
  1. Attempt to Eject the CD in System Setup. Software may be interfering with the normal operation of the drive. Reboot the computer and tap the F1 key while at the Dell logo screen to enter System Setup. Then attempt to eject the CD tray using the button on the drive. If the drive ejects properly, there is a software conflict that needs to be resolved.


  2. Try a Diagnostic Startup. If the drive ejects normally in System Setup, try a Diagnostic Startup of Windows 7.
    1. In Windows, click Start, then in the Search box type msconfig and hit .

    2. Click Diagnostic Startup to load basic devices and services only.

    3. Reboot the computer and try to eject the drive when you get back into Windows 7.

    If the drive ejects correctly, look for burning software that may be controlling the drive and update it or uninstall it.

  3. Reseat the drive. The cabling of the drive may be loose, or the drive may not be seated correctly in the laptop. Refer to the Online User's Guide for your computer for information on reseating the cables or the drive in the computer.


  4. Update the optical drive firmware and the BIOS on the computer. In some instances the firmware of the drive may become corrupted or the BIOS may 'lose' the drive. Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer.

Dec 07, 2010 | Dell XPS One All-in-One TV Desktop with...

2 Answers

How can I eject a cd from my dell


Try right clicking the CD drive in my computer and then click eject. If that doesn't work, look closely and you will see a tiny hole normally next to the eject button, sometimes there is just a grove. Take a straightened paper clip and insert it in that hole. This should open the drive. You may have to turn the computer off for this to work. If that does not work you will have to try prying it open with a butter knife. It may damage the drive but seems it is already damaged.

Aug 04, 2010 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Sony Vaio VGN-AW21M OPTICAL DRIVE PROBLEM


replace drive 35-50 bucks i reccomend a lite on

Aug 22, 2009 | Sony VAIO VGC-RA840G PC Desktop

2 Answers

Cd drive


1.If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
2.Double-click My Computer .
3.Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
4.If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
5.If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
6.Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
7. If the door still does not open, do the following:
1.Close all programs and shut down the PC.
2.Unplug the power cord from the power outlet.
3.Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary (see Figures below for possible locations).
NOTE: On some models it may be necessary to remove the front panel to expose the manual release hole. Check the documentation that came with your PC for information about removing the front panel.
a43f7ec.gif
NOTE: On some models the release hole and the drive activity LED look similar and are about the same size. Do not force the paperclip into the hole if it does not go in. Make sure that the hole is not actually the LED.
Figure 1: Possible location of manual release hole
Picture showing possible location of manual release hole
fc01587.gif
4.Straighten the paperclip and insert it into the manual release hole until resistance is felt.
5.Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
6.Remove the paper clip and gently pull out the drawer until the disc is accessible.
7.Remove the CD and turn on the PC.
8.If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:
WARNING: The edges of metal panels can cut skin. Be careful not to slide skin along any edge of the computer's interior metal.
CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface (like the metal frame of the PC).
1.Turn off the PC.
2.Unplug all power cords from the back of the PC.
3.Press and release the Power button on the front of the computer.
4.Remove the side panel.
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5.locate the power cord that connects to the back of the CD or DVD tray that is having the problem.
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6.Unplug the power cable and wait five seconds.
7. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
8.Replace the side panel and plug in the power cord.
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9.Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Oct 25, 2008 | HP Pavilion a1330n (EL466AA) PC Desktop

2 Answers

Hi I cannot get my d.v.d drive to open and close. What do I do?


  1. If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
  2. Double-click My Computer .
  3. Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
  4. If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
  5. If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
  6. Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
  7. If the door still does not open, do the following:
    1. Close all programs and shut down the PC.
    2. Unplug the power cord from the power outlet.
    3. Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary

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  1. Straighten the paperclip and insert it into the manual release hole until resistance is felt.
  2. Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
  3. Remove the paper clip and gently pull out the drawer until the disc is accessible.
  4. Remove the CD and turn on the PC.
If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:

  1. Turn off the PC.
  2. Unplug all power cords from the back of the PC.
  3. Press and release the Power button on the front of the computer.
  4. Remove the side panel.
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  1. Unplug the power cable and wait five seconds.
  2. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
  3. Replace the side panel and plug in the power cord.

  1. Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Thanks



Aug 18, 2008 | Computers & Internet

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