Question about Xerox 5855C Copier
The paper won't feed through at the point of exit from the copier (I'm not talking about the sheet feeder on top). If I stand at the paper exit point and grab the a paper as it appears at the exit I can pull it out. Other wise it crinkles at the point and jams.
Yes, the exit fuser rolls do wear out. Actually they just break apart untill there is no roller there. Sometimes there might be one or two, there should be one in each slot, about 4.
Also if you are going ot take out the fuser, be very careful.
The fuser exit switch in time will crumble and fall apart. It may appear to be ok, until you actually touch it, then the plastic just falls apart. This would need to be repalced.
The fuser roll has a lot of presure on it, sometimes the fuser bearings will actually freeze stoping the fuser roll. On back of the fuser assembley are a set of gears. The small ones on the back wear and will cause the fuser roll not to drive. These are common parts that need to be replaced.
The stirpper fingers need to be checked they get a lot of wear.
At the back of the exit transport roller there are some gears and one of them has a one-way clutch check it to see if it is slipping. A touch of friction oil can help with the drive of this clutch.
This machine has a vacume fan which helps trnasport the paper on the vacume belts. This is located on the back, at the bottom middle of the machine. This fan can turn very slow at times causing false jams.
If all else fails, call Xerox for service repairs.
Posted on Oct 18, 2009
I don't think this is your problem, you stated that you could grab the paper and pull it out of the machine. If it is jamming on the fingers then the paper would never come out far enough for you to grab it unless it is coming out crooked, meaning that maybe a finger is grabing on one end and turning the paper enough that you can get ahold on it. If I remember correctly there is a set of feed out rolls right at the exit, check to see if these are turning when making a copy, if they do not turn before the paper gets to them then check to see why they are not turning. If they are turning then make sure the idler rollers on top of the feed out roll is putting pressure on the rolls. There should be four of these, I've seen them bend and lose pressure. Hope this is helpful.
Posted on Oct 07, 2008
If it does like an accordion then replace the (fingers, claws, scrapers) these are the sharp claws that ride on the hot fuser roller, they are supposed to help guide the paper out, but whenthey wear out they catch it.
Posted on Oct 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 08, 2014 | Copystar CS-2550 All-In-One Printer
Either the printer is out of paper:
a Load paper.
b Press the Paper Feed button.
• If the paper is jammed Then
Do not load too much paper in the sheet feeder. Depending on the thickness of
your paper, the sheet feeder can hold up to 100 sheets of paper or 10 mm (0.39 in.).
• You do not force the paper down into the printer when you load it. For example, A4
size paper should extend above the top of the paper support. (Letter size paper
should align with the top of the paper support.) Make sure the paper support is fully
• The paper guide is against the left side of the paper.
• The paper guide does not cause the paper to bow in the sheet feeder.
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