Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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No spin my whirlpool ultimate care II wont spin it will do everything else but spin including drain the water it will not spin in any setting. pleae help :)

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  • npbmll Oct 06, 2008

    I will put a new switch in, but the weird thing is that the switch does work the water pump in the bottom of the washer it just wont spin the cloths. to me i would thinck if the switch was out it wouldnt do anything am i wrong ?

  • npbmll Oct 07, 2008

    replaced the switch and it still wont work what do you thinck?

  • npbmll Oct 07, 2008

    i replaced the switch it still didnt work looked closer in and found that the coupler was bad. it wasnt worn all the way threw so turned it around for a temp fix and it is working atm will buy another one from sears tomorow. thanks for your help glade to now someone is out there to help. once again thanks for your time and be well.

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I wasn't clear on the drain part, although I am sure that your lid switch is out. This is part 3949237, I will leave an photo for illustration purpose. First inspect the switch at the right side of the lid, you will see where a striker on the lid goes into the cabinet as it closes, confirm that you don't hear a click or see a firmly installed switch. Look for broken parts by reaching under and pulling on the switch as at times they come apart too.
You can see below number 11 is your switch and can be removed by two screws on the back of the console left and right corner, then pull forward and swing back. Next is the two clips left and right, #6 on the illustration. At this point there is a wire molex plug with a white, gray and green wire going into the cab that has to be unplugged. Once done the switch is held in by the two screws seen where the striker inters the cab and one 5/16 hex on the cab for the ground. The last is the two wire clips and loosing the male part of the molex plug from the cab. The rest is history.
no spin - wgvirj9s.png

Posted on Oct 06, 2008

  • John Robbins
    John Robbins Oct 07, 2008

    You said it did all but spin which is usually a lid switch. If it still isn't working.. is it agitating? Have you checked the coupler between the motor and gear case. This is the only other component that would go that is why I am asking more about the agitation. If it agitates but no spin then you gear case is out and maybe even a clutch/brake.

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