Question about Creative Labs Zen Digital Media Player

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Player wont open; is reformat possible?

My player just shows the start-up "creative" and then "ZEN" and then the "rebuilding" then the last song that ive played is shown on the screen for about 2 seconds, then the screen turns gray......what should i do? can u tell me how to reformat the player?

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Yea you should reset, but after it resets and you turn it back on, if the same problem occurs, try to do this
1) reset again
2) hold the play/pause button down (while the player is off) and while holding it, turn on the zen
3) you should be at a system boot screen...you can reformat your zen there

Posted on Dec 26, 2008

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You have to get a toothpick and then stick it where it says restart.
then it should work =]

Posted on Oct 17, 2008

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1 Answer

My zen is just showing creative on the screen and wont go any further it wont even turn off can ye help


Use this link to update your firmware and optionally to recover your files and songs. Follow the onscreen directions.

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17108&prodName=ZEN

Mar 12, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Firmware problem


I would try plugging it in to your comp and see if it is recognized. if so i would reload the firmware:
http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-V-Plus-Firmware-1-32-01e.shtml

I hope this helps :)

Feb 19, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My player doesnot play but it just shows the word [CREATIVE] why?


The funny thing was that I could see the drive in My Computer but I couldnt access the directory because it was apparently corrupted

So I reformatted the player using comand prompt. So far, I uploaded one song and I was able to turn the stupid zen stone on and play it.

WARNING: Reformatting the drive will delete ALL files in the player.

Hope it works for you!

Jan 29, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Blank-No Music


the player is tring to organize its self with craetive media software. So you have no control over that of how it organizes. But you may find the songs all scrambled into the same artist folders to which is how the player save memory.

Nov 06, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Creative Zen 4 gig doesn't start when I click on its icon


Have you tried removing the software or reinstalling it? Don't worry about the 3GB of music, you won't lose it UNLESS you reformat your Zen.

Oct 10, 2008 | Creative Labs Zen Digital Media Player

2 Answers

My creative Zen 8Gb wont allow more than 597 songs..


I'll run a cleanup on your zen, if that doesn't work then you should format it and re-transfer everything. Additionally, you may want to upgrade your players firmware.

How to enter the Zen’s Recovery Mode for Clean Up, Format All, Reload Firmware, and Reboot:

1. With the Zen off, press and hold the "play/pause" button.

2. Continue to hold until you perform Steps 3 and 4. If you accidentally release the button, start the procedure again.

3. Gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole. You should be able to feel the release click of the button.

4. Slide the On/Off/Lock switch towards the power button and hold until the boot screen appears on the display.

The Recovery Mode screen appears, and four menu items are shown:

Clean Up: A cleanup of the file system and database files takes place. All (uncorrupted) data should stay in tact. When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library. All files should remain intact unless they were detected as being corrupt.

Format All: This will completely reset the Zen and remove all user stored files on it.

Reload Firmware: This will prepare the Zen to accept a reload, new, or older firmware based on the specific firmware file you download and execute on a computer. Selecting this option will prevent your Zen from being able to boot, so make sure you have the firmware file on you computer and ready to load.

Reboot: This will execute a soft reboot of the Zen's operating system.

How to Clean Up, Delete Temp Files, and Reformat the Zen using Zen Media Explorer:

1. Plug the Zen.
2. Go to Zen Media Explorer.
3. Select "Settings and Information".
4. Select the "Tools" Tab.
5. This page will show you the options to Clean Up, Delete Temp Files, and Reformat the Zen.

(Warning: When reformatting, you will lose all files you put on the Zen)

Jun 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Adding songs


DB is corrupted - reformatting will partially erase the native formatting of the player, so you may have to get the latest firmware upgrade to resolve the issue - restore key formatting elements.

-Tha Mp3 Doctor

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=14331

May 28, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative ZEN 20gb (Model **. DAP-HDD015


I dont know but I read somewhere in Creatives manuals or online that they recommened not filling up the device completely with media. Don't ask me why, if they give it to you you should take it but I'm not creative lol

Mar 10, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative Nomad Jukebox Zen Xtra 30gb


i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

Jan 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

4 Answers

Not rebuilding Library all the way


1. Press and hold the Play button while powering on your player.

2. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Oct 27, 2007 | Creative Labs ZEN SLEEK MP3 Player

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