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Acer the computer did not bootup properly, virus not deleted

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Acer Aspire AS5552-3691 LX.R4402.149 cant connect to internet


Make sure the built in wireless for this laptop is turned on, via a physical switch or using the Fn key in combination with the proper function key with the wireless icon.

If still no connection, check the source you're trying to connect to. Make sure your router is working properly and see if other devices can connect to it.

If your source is operational, and you still can't connect, two things might be happening.
1. You may have a virus on the laptop called a ******, which will block your internet connection
or
2. Your wireless card may be failing.

Download some virus removal software (Malwarebytes, SAS, Combofix) and try to remove the viruses. In the end, the best thing to do is take it to a trained computer technician so you don't accidentally delete something you need off the computer.
(:

Sep 12, 2011 | Acer Aspire One PC Notebook

1 Answer

Keyboard issues


Press the "Number lock" key.

Apr 16, 2010 | Acer Aspire 5500 5570-2609 Laptop

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How can i restore factory settings on my acer laptop if not if i instal an anti virus will it get rid of the virus that are already there or just protect against them in the future!


If your machine came with a restore cd or dvd, you can use that to restore your machine back to factory defaults. However, any information you have stored on the hard drive will be destroyed in the process.

Some antivirus software installations will scan for and remove existing viruses, but some will not. If you think you have a virus and you need to keep the information on your machine from deletion, I suggest having someone knowledgeable in the removal of viruses do it for you.

Anti-Virus software is primarily meant to PREVENT a virus infection from occurring. I have however had clients who installed the software, and then disabled it while they "worked" on downloading some suspicious files because they were annoyed by the pop-ups that kept appearing telling them that the file they were downloading was infected....

Bottom line, the software will HELP protect if used properly, but will do NO good if disabled. If you can't get the virus removed on your own, contact me and I will give you instructions on how to send me the computer for disinfecting.

Jan 04, 2010 | Acer 4220-2346 Notebook

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Acer 3630 has its own erecovery system to reset the computer to its default state. The erecovery password is 000000 BUT I CHANGED THE PASSWORD :-( I can't work out what it is, I've forgotten, and...


A virus shouldn't be eating space on your hard drive. If anything, a program might not be properly deleting temporary files when running. If you cant remember the password, you can try to find a restore iso on the internet that would suffice. Acer may even offer replacement discs which will have the same purpose.

Dec 29, 2009 | Acer Computers & Internet

1 Answer

Acer crystal eye webcam deletes pictures on its own


what you need to do is try to check for your Anti virus if its updated it might be a virus.if its out of date.Update and scan for viruses and remove from your computer(delete them all)write back to us you're welcome.

Aug 03, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

System Restore


Recovery procedure for Acer netbooks.

Important Information

The Recovery disc will help you to restore the hard drive with the original software content that was installed when you purchased your notebook. Follow the steps below to rebuild your hard drive. Your drive will be reformatted and all data will be erased. It is important to back up all data files before you use this option.

Restoration procedure:

1. Press the power button to turn the system on.

2. Select to boot from a USB optical drive. There are two ways to do this:

2.1. Press <F2> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup) to enter BIOS Setup.

2.1.1. Select the Boot menu.

2.1.2. Refer to onscreen instructions to set the first device to any bootable optical disc drive.

2.2. Press <F12> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup), and select the USB ODD from the list that appears.

3. Ensure the Recovery disc is in an external (USB) optical disc drive, and exit the boot selection menu, by selecting Exit Saving Changes from the Exit menu or pressing <F10>, or by pressing <Enter> as appropriate.

4. Select Exit Saving Changes from the Exit menu or press <F10>.

5. Follow the onscreen instructions to complete the installation process.

6. When you finish the recovery process, please remove the Recovery disc and insert the System disc again.

7. Restart your computer.

Jan 25, 2009 | Acer Aspire 3000 Notebook

1 Answer

The sound is cutting in and out and the system runs much slower


I'm assuming you are running XP. Here are some things to try:
1. In your web browser (Internet explorer) click on the 'tools' menu
2. click on 'Internet Options'
3. Under browser history click on 'delete'
4. The first 2 options are to delete temporary files and delete cookies. Do those two things.
5. Reboot
6. 'Start' 'All programs' 'accessories' 'system tools' 'defrag' and run the defrag program.
7. reboot.
8. Virus scan all files on your computer.
9. Reboot.
I will be notified if you post any problems with the above. Your computer should run faster.

Dec 04, 2008 | Acer TravelMate 2300 Notebook

1 Answer

Acer laptop bootup problems


Please try and bootup your computer in safe mode by pressing the F8 Button just before windows starts to load. a menu appears and you just need to select the safe mode option and see how it goes from there.

Let me know if this helps.

Oct 27, 2008 | Acer Ferrari 4000 Notebook

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