Printer works but scanner gets error message "could not be initialized because it was not found " i can see and work on pictures previously scanned in the hp photogallery. the scanner is 4 years old. thanks much ! sincerely ... fnt
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are you using refill cartridge, replace the problem cartridge and check for the results, if you are still getting the message then the issue is with the printer hardware, contact the manufacturer for options.
Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.
I have a HP OfficeJet 6110 that I'm willing to sell. It is having the "Right Cartridge Incorrect" error described earlier in this this thread, and I haven't found the right fix for it yet. Worked just fine up to now.
If you're using Vista, this happens all too regularly with HP printers. I've had a few where I have to uninstall everything then re-install to make things work.
Two weeks later the same thing, same process.
Try downloading latest drivers from HP and see if that helps. HP don't admit there's a problem.
Don't seem to have this problem with Epson printers tho.
I understand the issue, many HP all in one printer can print, but they don't scan. you might a error message "Error occurred while communicating to scanner device..". Before we uninstall the software, we can try resetting the USB composite Devices.Just follow the below steps.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP OFFICEJET 6100.
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.