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Paypal payment I paid for a purchase through paypal on ebay this week. I received a message from the seller saying it went through but is not showing in her account. I also have my email receipt showing that is was paid. Do you know what the problem is?

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We are not Paypal but go to this link to contact them about your situation

https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab

Posted on Oct 06, 2008

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I payed for an item on ebay payment paypal. The item was cancelled by ebay who informed me seller had put back money into my account from where I payed.


Which account?
Did you have a "positive" balance in your PayPal account?
If so, PayPal will refund your payment back to that account.

If you did not have a balance, PayPal charged your credit-card when you paid. PayPal will "reverse" the charge. Go online to your bank, and check "recent credit-card transactions", to see the original charge, and the "reversal".

Feb 22, 2015 | Computers & Internet

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I bought a Victorian Mahogany Timber Bookshelf item no 270797954634 on e Bay and I asked before I bought it how much the delivery costs were .He replied to say that the cost was 525 dollars and I had bid...


Hi,

eBay and PayPal charge fees to sellers. eBay charges the seller fees, usually it's 9% of the final sale price plus shipping. But the seller can get the final value fee back if he/she will file the cancel transaction case. You will just need to agree to it once it's filed by the seller. With regard to PayPal, they charge 2.5% of the total receiving amount. But the seller can contact PayPal for credit once there is a reversal of payment, a refund.

Since it's not your fault, the seller do not need to charge you anything. If you will have problems with the seller, you can report the seller and can leave negative Feedback (within 60 days since the date of purchase)

I hope this helps.

Aug 12, 2011 | eBay Auctions

1 Answer

I don't know how to pay through paypal they ask me the email address or the phone number of the seller I need to pay for one Matrox DualHead2Go Model D2G-A2A Dual VGA Adapter for 49.99 and Paypal...


Hi carla410,

Depending on whether or not the seller uses eBay checkout, the steps to complete payment are different. If your seller does not use eBay checkout, they will send you an invoice or other payment instructions to help you complete your purchase.

To pay for an item when the seller uses eBay checkout:

1. Link your PayPal and eBay accounts, if you haven't already done so.

2. After you've won an item, click the Pay Now button. You can find this button in the listing, in the Purchase History section of My eBay, and in the confirmation email that you receive from us.

3. Check your shipping address. If any information is incorrect, click the Change shipping address link to update it. (The seller may require a credit card billing address registered with PayPal, sometimes called a confirmed address.)

4. Confirm the order details, including shipping and taxes. Click the Continue button. (If you have questions about the total cost, click the Request total from seller link.)

5. Select PayPal as the payment method.

6. Enter your PayPal log in information. If you don't already have a PayPal account, you can sign up.

7. Make sure that your shipping details, payment method, and order details are correct.

8. Click the Confirm Your Payment button to complete your purchase.


To link your PayPal and eBay accounts:

1. Click My eBay at the top of most eBay pages.

2. Click the Account tab.

3. Click the "PayPal Account" link on the left side of the page.

4. Click the Link My PayPal Account button.

5. You'll be asked to log into PayPal to finish linking your accounts.

Hope this helps.

Thank you for using FixYa.

Jul 05, 2011 | PayPal Accounts

2 Answers

I have not received my merchandise and is over 3 weeks


You must consult the person or company you purchased the merchandise from and explain to them that it isnt there, and they should sort that for you.

Mar 03, 2011 | PayPal Accounts

1 Answer

Can you pay for items by check on ebay and how early do I have to order something to get it by christmas??


It depends on the individual seller, what kind of payments they'll accept. As far as checks and wanting it before Christmas you might run into a problem as those that do accept checks may not ship the product to you until after the check clears their bank. That could be a few days or up to a few weeks, again depending on the individual seller. Usually when you view the item you're interested, near the very bottom of the page you'll find a section that says... Payment. That's where they'll let you know what type of payment they'll accept. By far the most popular is PayPal, which is owned by eBay now. With PayPal you can set up your account to allow them to withdraw funds from your bank account, either savings or checking. If you're not comfortable with that, and a lot of people aren't there are still other options to use PayPal. You can buy what's known as a "Money Pack" which are available at a number of major retailers. There is a fee for this, and have that wired to PayPal to deposit in your PayPal account, then they'll withdraw from there what you need to pay the seller. Another way, and it's the way I used for a long long time, is using a Pre-Paid Debit Card. Most sellers will accept them and run them through PayPal just like a credit card. The reason I chose that way was I could control how much money anyone had access to if the card was ever compromised, which it eventually was. I had deposited just enough to cover an online purchase to site, other than eBay. When I went to make the purchase I found out somebody had used my Debit Card number to make a number of purchases that I never authorized. While whomever it was went on a spending spree trying to buy computers etc. but luckily those purchases were turned down because there was insufficient funds in the account. According to several sources there are some people that use number generators, which generate debit-credit card numbers randomly. Then they try to charge, first small things on it, and if the charge is accepted they go nuts buying all kinds of stuff. Had it been a bank affiliated Debit Card they could have literally wiped out my bank account in a few hours. It took me almost 2 months to get my money back and I will never deal with that Debit Card company again.

Nov 26, 2010 | eBay Auctions

1 Answer

I paid for an auction over a week ago and have been receiving messages from ebay that the item is unpaid .Ebay is telling me that they have opened an unpaid case against me. Sender did not originally...


1. If you paid by credit card or bank deposit, send a copy of your bank statement, which will show the payment.
2. If you paid by PayPal, the payment should appear in payment history on your account.
3. If you paid by Western Union, only the seller can mark it as paid and you don't have any power over it.

Nov 11, 2010 | eBay Auctions

1 Answer

I just used PayPal to pay for a item . I realized after ,that i already paid for that item .I paid the first time with PayPal also.


You will need to contact Paypal Customer service. They will be able to give you the proper steps to receive a refund for your second payment. Does the second payment show on your account as being collected by the seller of the item purchased. If so you might be able to contact the seller and have them refund the amount, if not Paypal will be able to collect the refund for you.

Nov 03, 2010 | PayPal Computers & Internet

1 Answer

Below is the ad from which I purchased hockey


If you paid through eBay with PayPal, follow the "Help", and start an eBay "Dispute Resolution" process, and follow-up with PayPal -- PayPal can "reverse" the payment that you made.

Did the seller give you a US Postal Service "tracking-number"? Have you "tracked" the shipment?

Apr 07, 2010 | eBay Auctions

1 Answer

Hi: I bought a mobile telephone on E-Bay. When I clicked payment, I clicked the Visa emblem. Somehow, payment went through paypal. Now item is not delivered, payment has been made and I cannot get through...


Paypal is free to join and is owned by EBAY The visa emblem should not have been associated with Paypal which has its own emblem. Are you sure it went via paypal? Did you get a confirmation email from paypal to say that you had sent money to your seller?
Its possible that the seller has not been paid and so no item will be received. Contact your bank to determine if that amount has been withdrawn from your account. or pending in card services ( visa)

Please rate our help++++Thanks for using FIXYA

Oct 08, 2009 | eBay Auctions

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