Zoombrowser not working- not able to download RAW images to computer
I am running Windows Vista and am trying to load the RAW images I shot today. I go into Zoombrowser EX 5.7 then Acquire @ camera settings then connect to EOS camera. The EOS Utility screen comes up but it just sits there. I am unable to click onto Start to download images. I would appreciate any help. I shot over 300 images of my son's baseball tournament and I would really like to get them downloaded. Thanks
Re: Zoombrowser not working- not able to download RAW...
Make sure you turned the camera on. Could be a bad cable. Best thing to get is a usb card reader. Some people report problems of bent pins because of removing and reinserting them in the camera. So be careful there. Re-Install the software that came with it from Canon. Or you can download it from CanonUSA. URL below.
choose your OS and download what you need.
Looks like ZoomBrowser is up to 6.1 now.
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Is this a small capacity SD card? Like a 512mb or 1GB card?, you have to be careful not to shoot til the card is full, there's a risk of loosing data or corrupting what's on it. There are recovery utilities that can be loaded on your PC or Mac and run with a card reader to get the images back that are on the card. you didn't say what type of software you are using with the camera, is it Picture Project or Nikon's Preview software? Not just the Windows generic camera download. Also are you shooting in RAW? Let me know if I can help, I'll get you a name of a disk recovery site.
There are no drivers available to make the Canon PowerShot A30 work with Windows Vista. Your best bet is to get a CF card reader ($15 or less) with a USB connector and put your card from the camera into it. Windows Vista will recognize the card reader and the photos without any drivers.
I haven't come across that particular problem as of yet. My only questions is; why shoot both RAW and JPEG at the same time? It would be memory consuming. I shoot only RAW unless I'm shooting sporting events. I typically use Canon's DPP software to download from the camera, so I've not lost an image. I may have to take some test shots using your method to see what happens. I run Vista, so we'll see.
Hopefully you have the EOS Digital Rebel. (The EOS Rebel was a film camera.) Without the software that came with the camera (ZoomBrowser EX for Windows or ImageBrowser for Mac), you can only download JPG images using the PTP communication mode. The communication mode is set up in the Menu system on the camera, and is either "Normal" or "PTP". If you want to download RAW files, you will need to use a software application that has a converter for Canon RAW files (Photoshop, etc.). If you didn't get a User's Manual, you can get one here.
If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.
If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.
i have a similar problem. my raw images do not show up on the Browser EX. i cannot download them to my computer. i am running an old laptop running Windows ME. I have been able to download the RAW pics in a different (vista) laptop. i am not sure what the problem is. Hope you find some answers.
You do need RAW compatable software to read these files. However this should not prevent you simply saving them to a file. When you say regular Wizard - is this the Windows scanner/Camera Wizard or the one on the Camera CD If the latter delete that software and use the Windows version. If you are using the camera to up load images - not a a good idea think of the battery drain - a Card reader is better. Reading Raw images? Do a web search for free software IrfanView Might as indeed Picasa - two to look at