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is there a job seperator on this machine (gray tray in middle of paper eject)? If so try this...Press */language key @ left of control panel...Scroll down to "Machine default", press enter key...enter code 2000 or 6482...scroll to ejector of fax (if equipped) or ejector of copy...select what tray ...scroll up to "end"...press enter...that should bounce you back to "Ready to copy" screen.