Question about Sony ICDP620 Digital Voice Recorder

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Sony IC Recorder (ICD-P620)

I have a Vista Home Premium (Pack 1) OS on my laptop and I can't get the software for this Sony Recorder to download onto my computer. It's telling me that "This software is not compatible with your OS or version" "Please check your OS or Service Pack Version". In the manual it has Vista Home Premium as an accepted OS. Like I said, I have (Pack 1). Is that the problem? Do I need to have Pack 2? Can anyone help with this?

Thanks!

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  • NadiaA2 Nov 10, 2008

    Exactly the same problem, help

  • jedclampet Nov 15, 2008

    I have a Win ME OS and Win Vista. This ICD-P620 will not install on either one. I bought it about a month ago. I figured it wouldn't work with ME, because nothing does anymore, but I went out and bought a new PC and still cant use this recorder. I am in school full-time, and don't have time to be BS-ing around with this impotent, generic recorder. Sony, how about making something that is user-freindly and isn't so convoluted. The package should have the specific make and model of computer and OS that it will work with. And put it in bold so we know to buy a Panasonic!

  • clittlej Jan 30, 2009

    I have the same problem as everyone else, and this sux. I have a brand new laptop and this stupid sony software will not download. This is not fair, not to imention I got it at Circuit CIty so I can't take it back.

  • QTBarbie Feb 18, 2009

    I have the same problem. Also, purchased mine at Circuit City - all sales final!

    I called Sony, but they did not offer a solution. If you have a 64-bit system this recorder simply will not work.

  • Anonymous Feb 28, 2009

    my wife a student nurse studing from EEN to RN made the mistake of purchasing a SONY ICD-P620. I dont get anything when attempting to load software into a Vista environment it just wont load no matter what is activated or de-activated. The guy at the store could get the software loaded, how about that, when they are desperate not to return money the stupid things works, anyway go to **** Smiths in Australia to learn how to install, they can do it, but you got to take the guy from the store back to your PC to get it going. Hey SONY wont go bust because I wont be purchasing from them again.

  • Anonymous Mar 04, 2009

    Well I wish they would have mentioned that in the fine print in system requirements. I can load it all up on my wife's pc but not my 64bit system. I may return it to office max for the simlar olympus model but I'm not certain that will run here as well.

  • Anonymous Mar 19, 2009

    I have the same problem,what is the solution

  • harrit3 Mar 24, 2009

    Cannot find Driver software that will work w/ the ICD-P620... This is ridiculous - from reading other posts, seems that this device won't work w/ 64 bit Windows Vista Home Premium Edition...

  • ngdungatc May 11, 2010

    I have a Vista Home Premium (Pack 1) OS on my laptop and I can't get the software for this Sony Recorder to download onto my computer. It's telling me that "This software is not compatible with your OS or version" "Please check your OS or Service Pack Version". In the manual it has Vista Home Premium as an accepted OS. Like I said, I have (Pack 1). Is that the problem? Do I need to have Pack 2? Can anyone help with this?

    Thanks!

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  • I got this recorder for college. i read up on it to make sure that it works for vista home. It said it did so i opened it, know i couldn't return it if i opened it because i got it from the college book store.So it didn't work so i was very upset so i called sony to see what the problem was so the told me that all their products only work with a 32 bit operating system from vista and i have a 64 bit operating system there for it wont work for my computer and i cant return it and i cant get a refund so now im stuck with this junk i cant use. anyway to check if you have a 32bit or 64 bit operating system go to you start bar and right click on the computer button on the right click properties it should tell you there what you have if it said 32 bit i would call sony and have it repaired if you have a 64 bit take it back to the store you got it from it wont work

Posted on Dec 12, 2008

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Thanks, I suspected that was the problem during my third download. I ordered StopZilla and had the same problem and they got right to the point, said it does not work yet with 64 they have my name and they are working on it. Can't argue with that. I hope Sony is doing the same but just in case their not I think I'll call just to make the suggestion.

Thanks Again

Posted on Mar 30, 2009

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How I tranfer file to my computor

Posted on Jun 28, 2010

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Sony has been absolutely no help for me, just as a lot of other people have stated. I did find a solution on my own though. I used an auxiliary cable to connect my recorder to my pc microphone jack. I opened one of my audio editing programs, started a recording session, and pushed play on my recorder. It recorded the audio from the recorder onto my computer. I know this isn't an option for some since they do not have audio editing programs, but it's the only solution that has worked for me. I hope it helps some of you as well.

Posted on Jul 22, 2009

  • DamnitSony Jul 22, 2009

    Hope this helps.

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javer821
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SOURCE: Problem with the software of the IC recorder ICD-P620

Hello try this http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

Posted on Dec 12, 2009

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