Re: no coffee comes out after the grinding and loading stages!
I've been having problems with my 2 year old Vienna Black lately.
1. The machine will start to brew a cup and gets through grinding and loading stage (I hear the sound), then the red light turns on and no coffee comes out but a few drips. But if I try to prime the machine all over again or run hot water through the nozzle, it will work fine most of the time.
2. Coffee tastes burnt a little.
3. I have no problem frothing milk or steaming hot water.
Any suggestions? I took the whole parts out and cleaned them including the brew group but I still have the same problem.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert that has over 500 points.
Re: re: no coffee comes out after the grinding and...
Sounds like your coffee grinder is grinding too fine. I would up the size of your grinder. The larger the numbers the coarser the grinds. Also, should descale the machine if you haven't in a while. One of these two things may help.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You must have 2 knobs in the bean hopper, or the grinds are more like French Press (very large grinds) If yoou just have 2 knobs turn the small one towards the minus (-) a little, and see idf that helps. If you hqve very large grinds you grinder has seperated and needs to be replaced.
You can remove top panel and find the grinder.
Remove the limit lock screw and udjust in more fine grinding manualy. So now you can have more fine grinding.
Remeber that you have to move only two step at a time, then make coffee and then move again to more fine, this will avoid blocking the grinder and also burning the grinder motor.
Also before doing the above you can ckeck the grinding burrs if they are in good condition or they need to be replaced.
I would repair it, it sounds like the grinder needs to be adjusted (burrs may be dull), and the leak on the bottom may be coming from the small drain hole on the back of the brew chamber. If you remo;ve the chamber you will see the white water valve that the chamber connect to, if you look below the white valve the small chamber in there will be filled with water, below that there is a small discharge use a stit stick or paper clip to clear hole.
Follow these instructions to put grinder back together...
Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at email@example.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9