Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

1 Answer

Re: no coffee comes out after the grinding and loading stages!

Hi, 

I've been having problems with my 2 year old Vienna Black lately. 

1. The machine will start to brew a cup and gets through grinding and loading stage (I hear the sound),  then the red light turns on and no coffee comes out but a few drips. But if I try to prime the machine all over again or run hot water through the nozzle, it will work fine most of the time. 

2. Coffee tastes burnt a little. 

3. I have no problem frothing milk or steaming hot water.

Any suggestions? I took the whole parts out and cleaned them including the brew group but I still have the same problem. 

Thanks for your help! 

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Sounds like your coffee grinder is grinding too fine. I would up the size of your grinder. The larger the numbers the coarser the grinds. Also, should descale the machine if you haven't in a while. One of these two things may help.

Also, if the above two things do not work you can try to clean out your grinder using the instruction #2 posted on the website http://cerinicoffee.com/Saeco_technical_documents.asp

Sales, Service and Information of Saeco Machines visit:

www.CeriniCoffee.com

Hope Everything works out for you.

Posted on Nov 25, 2008

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Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
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Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
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the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
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(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

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2 Answers

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Hi,

I think so, most problem with that the grinder grind to the lamp light up is damp in the grinder or oily beans.

if you have two adjustment knob in the bean hopper then the second problems can be the micro switch in the machine that have to be replaced.

Best regards
/Mirran

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