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Cant scan with deskjet f370, everything is connected but there is no response when you press scan, the power light just blinks!

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Hi my name is pete heres how to fix your problem go to control panal then go to add and remove click it find programme for your printer deskjet f370 drivers unistall it the computer will help you once its unistalled your computer will ask you to reset so it can take affect unplug the printer from the computer when your computer starts back up as it normaly would have put your driver disc in what come with the printer and put it in your cd rom it will load a demo up part of your software whats on the disc dont set that up yet now plug your printer back in and you will hear a sound if its usb a window will appear saying found new hardware and another window will appear click next and your computer and it will search for the drivers on your disc it will take some time cos it start looking from your floppy disc then hard drive then it will start spinning your disc once its found them it will start copying files over to your computer when it has finished it will say your new hardware is now ready to use now go to to demo and continue setting up your software for the printer once finished your computer will ask you to reset so it can take affect after loaded back up try your scanner any more problems let me know

Posted on Oct 06, 2008

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