Question about Kenmore 43042 Front Load Washer

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Kenmore Washer won't spin

Just moved my washer and dryer (they stack on top of each other) and now the washer won't spin. Washer is Kenmore, model number 417.47102701 Made sure there was a normal load in there and it makes appropriate noises but won't spin. Any ideas? Arrrgggghhhhh.....

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  • Harry Slaughter
    Harry Slaughter Nov 20, 2008

    After moving my washer of this same model, it also no longer works. Belts are intact and it spins a bit once in a while, but mostly just "hangs" and does not cycle through.

    It worked perfectly before I moved it into my new place. It was a 500 mile move in a truck. Could a bit of bumping around in a truck damage a washer like this?


  • Harry Slaughter
    Harry Slaughter May 11, 2010

    After inspecting the washer, I discovered that there was damage to the box behind the cycle selector knob.

    I didn't think to secure the drum before I moved the washer, so it was free to bounce around inside and apparently slammed into the switch, bending and disconnecting it.

    I managed to bend it back somewhat and attach the connector. It now works again.

    Secure those drums before moving a washer! :)


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For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!##

Posted on Oct 01, 2010

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90 percent chance if you replace the lid switch all your problems will go away

Posted on Jun 10, 2009

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Kenmore is sold by sears so go to
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With the sympthoms your describing its sounds to me as if the timer is going to be the problem. IT could be a lid switch problem but since it does drain i can pretty much eliminate the lid switch,or even the motor and narrow it down to the timer.

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