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Time to unplug the refrigerator. We need to check the compressor, start capacitor and start relay. If you do not unplug the internal overload inside the compressor will be damaged. Your refrigerator has a control board located on back behind a cover that is tightened in place with sheet metal screws. With the refrigerator unplugged I want you to open the cover and examine each side of the board for burn marks or loose solder connections. IF you are not comfortable to do it. its time for the fridge to be service and replace burn our parts.
the control board is famous for not working --first check that the lights in the frige are shutting off when you shutb the door are the doors at the same height or is the frige door 1/4 to a 1/2 lower if so the door can be raised back by screwing the cam back at the bottom hinge
if after you try the things on the video you may have to replace the motherboard. you can reset the frige by unplugin the power and pluging it back in. If you decide not to replace the motherboard as the unit will work fine untill you press the dispencer i reccomend unplugging the dispenser unit at the top of the freezer door so the frige will not accidently shut down just unplug the connector leading down the door. your frige will work fine without this connection just no water or ice at the door. If your frige is still under waranty (1year parts& labor) call them up and they will fix it.
The motherboard on this frige seems to be sensitive to surges and the transformer for the ice/water dispensencer goes bad. repacing the motherboard corrects this problem they cost about $75 to $90 on the appliance websites to install the new one it is very easy and you need to unplug your fridge and pull the metal cover off the back of the unit by removing four screws. the cables are all different size and can not be pluged in wrong the replacement board should come with instructions. to remove the board you may need needle nose pliers to push in the tabbs on the white board standoffs it should take about 10-15 minutes
I have solved this problem by replacing the back board if you have any questions I can help out