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I cant get my new printer to print!I downloaded the install cd and have all my cords hooked up but it wont print and a couple of times it shut down my internet explorer?hepl me please!!

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1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Oct 05, 2008

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Hi -- A couple of ideas.

My scanner never works if computer is in hibernate mode so make sure computer is fully on and not in any sort of standby mode.

If you upgraded your operating system since you first did it, try uninstalling the printer and the software and then reinstall the Epson software and printer in the order in your get started guide

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Ohh, I had this same situation. What you have to do is disconnect everything. Ok, after that, connect the USB port on another port slot. Then connect the power cord. after that, your PC will say found new hardware, etc... Then go to Start, Control Panel, Add or Remove Programs all the way at the top. Then what you must do is uninstall every component of your printer. Then shut your computer down ( to allow it to process the info). Then install it again with the CD of installation. If you don't have the CD, google the name of your printer with the words installation. Then try printing another Document not the one you were trying to. After that cancel the printing. Finally, just print the document you want, and Viola!

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Hi wolst, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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1 Answer

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Hi,

I don't know why it is, but, so many of the printer problems I answer have to do with original install cd being corrupted(it may have to with mass production process) anyway, you can try this:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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1 Answer

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try unplugging it for a couple seconds. Plug it back in and if it does the same thing, delete it from the printers (control panel, printers and faxes, right click on the printer and hit delete). Then you will have to reinstall the printer. If you don't have the cd, here is the link to download and install the driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153481&lc=en&cc=us&dlc=en&lang=en&cc=us

Just select your operating system and then you can download and install. Good luck!

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