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I cant get my new printer to print!I downloaded the install cd and have all my cords hooked up but it wont print and a couple of times it shut down my internet explorer?hepl me please!!

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1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Oct 05, 2008

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Posted on Jan 02, 2017

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Hi -- A couple of ideas.

My scanner never works if computer is in hibernate mode so make sure computer is fully on and not in any sort of standby mode.

If you upgraded your operating system since you first did it, try uninstalling the printer and the software and then reinstall the Epson software and printer in the order in your get started guide

For the USB problem, make sure it is the Epson USB cord and shut down your system and then turn it on with this cord attached.

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1. Check to see if you have the printer installed to the laptop properly.
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Did you install the drivers. If so goto divice manager and enable the divice.

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What OS are you using? After the CD install is finished (or error out), unplug the USB cable and plug it back in. If you get any Plug and Play prompts point to the correct Scanner driver under "Scan" folder and Print Driver under - "Win_XP2K" folder on the CD and let it finish install that way. See if this helps.

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Why did you need a printer to leave this message?

Look in printers and faxs and see if it is shown as 'online' or 'offline' if it is offline then unplug the usb lead, shut down the machine, unplug it, remove the battery, press the on button for a couple of seconds.

Now reconnect it all and boot up. Once up and running make sure the printer is turned OFF then plug the usb into a different port and turn it on. Windows will install it to that port. Now try it

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Hi wolst, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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It wont print


Hi,

I don't know why it is, but, so many of the printer problems I answer have to do with original install cd being corrupted(it may have to with mass production process) anyway, you can try this:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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1 Answer

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try unplugging it for a couple seconds. Plug it back in and if it does the same thing, delete it from the printers (control panel, printers and faxes, right click on the printer and hit delete). Then you will have to reinstall the printer. If you don't have the cd, here is the link to download and install the driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153481&lc=en&cc=us&dlc=en&lang=en&cc=us

Just select your operating system and then you can download and install. Good luck!

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