Question about Xerox Phaser 8500/DN Printer

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Cyclic reboot My 8500 makes it through the POST tests fine, says the tests are complete. Next it says it is Initializing.... but this stays for a couple of seconds then power goes off and reboot starts again. I never hear any motors turning during this process; only the fans turn own to cool the power supply.

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  • Anonymous Oct 23, 2008

    me too



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  • 49 Answers

Hi,

When the machine is powered on just check if it is warm under the top flap! If not the lamp is broken if it is warm you need to clean the temp sensor under the top flap. Either way the problem is because the machine is not reaching the right temp to operate properly! You will need an engineer to replace either the lamp or sensor, so call Xerox customer care or the shop were you bought it! Do you still have a warranty?

Niallbt

Posted on Mar 30, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Entering Service Diagnostics without Rebooting the Printer:
This method of entering diagnostics is to allow customers to be diverted to service
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1. Display the Hidden Service Menu as described in "Hidden Service Menu" on
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