Question about Emerson Smartset Clock Radio

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Emerson Jumbo Display CKS2237 clock radio

After a power cut the radio will not turn off and the display shows 'SL'.

We have put the sleep mode to a minimum of 2 minutes but the radio continues to work.

We have tried to reset the time but the time is correct when we press Time and Date/Month together.

The 'Battery Low' is not showing.

We have switched off the main power but when we switch it back on the radio continues to play and the display shows 'SL'.

Can you please advise? Thank you.

LINDA LUKE

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Sorry it took so long to get back to you with a answer to your question. You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

Posted on Jun 14, 2009

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