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Whirlpool washer (LXR9445JQ1) won't drain but still spins

I have a 7 year old Whirlpool washer that has had a lot of use. It has just stopped working, in the middle of the cycle. It won't drain, although it will spin. It makes a loud buzzing noise as well. The hoses and filters are all clear. I've tried turning it off, unplugging it, resetting it. Nothing seems to work. I have a washer full of dirty water and a pile of dirty laundry that is growing by the day!!

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  • ramrise Dec 01, 2008

    My Whirlpool washer (LXR9445JQ1) will not agitate, drain or spin. It only hums when it gets to the agitate cycle. I called a technician and he told me it was a timer assembly. Well, I'm not so sure. The timer is clicking away quite nicely. It sounds like it might be a piece of clothing or debris in the pump that's preventing the motor from turning. I've tried using air to back-flush the pump but that did not solve the problem. (At least now I know it's not a blocked drain line) Before I open the machine up, is there a quick way to verify that this may or may not be the problem?

    I replaced the timer myself and sure enough, the machine is still showing the same symptoms.


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Hi jenn
sounds like you've got coins or other pocket debris jamming the pump.if you turn the machine on its side to view underneath you will see a 2" DIa hose coming from the drum this leads to the pump.Using a pair of mole grips you can remove this hose from the pump and clear whats jamming it. hope this helps

Posted on Oct 25, 2008

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It is probably a bushing (or coupler). I always forget the name. About $20. I have a Whirlpool washer from 1989. I called a Sears repairman out when it was 7 years old. The guy was nice and replaced it for $94. I watched what he did and he explained it to me. I guess he didn't know I could figure it out (just not the part name!). I have replaced that part going on 3 times. The part it about 1 - 1 1/2 inches round (or maybe oval a little with a thin rectangular cut-out in the middle. Perhaps two holes on each side. I last replaced it in 2004. About to replace it again. Good luck.

Posted on Aug 30, 2013

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