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Having problems for the past two weeks with my internet crashes constantly and the internet explorer does not respond

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It sounds like you have an infection of some kind. Download a virus checker and a malware checker and scan the pc. is a good malware checker is a good virus checker

If you cannot stay online long enough using your PC you will have to do the downloading on a friends PC and copy the installation files to yours.

I would recommend loading Spybot 1st and run it several times.

Run a scan, fix the results
Run a scan, fix the results

until it finds no more issues.

Repeat the process with AVG.

Then go to
select "Custom" and select all the updates it offers you.

Keep doing this until it offers you no more updates.

If this does not work then your PC may have an infection that needs to be trouble shot more specifically. At this stage you need to decide weather to spend the time diagnosing it or just reinstall the PC from scratch. With may infections a reinstall is the only way to be sure it is gone.

Posted on Oct 05, 2008


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How do i stop from seeing "internet explorer has stopped working" ?

There can be several reasons why your Internet Explorer is not responding. To troubleshoot the same, follow the instructions mentioned on the link below and see if that works:

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Can't get on net

Step 1:
check your firewall and antivirus settings
Step 2:
Internet Explorer problems and errors can ruin your browsing experience. Slow download speed, constant crashing, security concerns, and multiple pop-ups are some of the issues many IE user complain of. Many have switched to Mozilla Firefox or Google Chrome for these reasons. If you are happy with Internet Explorer and want to fix the problems with the browser, there are a few ways to diagnose and troubleshoot them at the same time.

Determine if you are having a problem with the overall IE software, or with little things, such as video or sound playback. If you are having problems with small applications, the issue is probably something having to do with the Add-ons that Internet Explorer has. Click "Start," then "All Programs," navigate to "Accessories," select "System Tools," and then click on "Internet Explorer (No Add-ons)." This will allow you to verify if you have a problem with add-ons. If you do, you can still use Internet Explorer without them. Reset your IE settings. If you are having problems with the overall execution of the software, it could be that your settings aren't correct. Go into "Internet Options" and then "Settings." Scroll through the settings until you see "reset settings" and click on it to reset the settings. This will give you a clean slate to work with and should eliminate many of the larger problems. Run the Microsoft Malicious Software Removal Tool (See Below). Tips for solving problems when Internet Explorer crashes or stops working If you have malware or spyware, it is probably causing problems with your setup. Clicking on the removal tool will allow your computer to diagnose and remove the virus. Update Internet If you run the newest version of Internet Explorer, you'll find that some of the issues you are experiencing have been fixed.

Mar 16, 2013 | eMachines M6811 Notebook

1 Answer

Does having Internet explorer and Mozilla both on one pc crashes the system??

Absolutely not, In fact I have run about four different browsers. never had a crash problem caused by running them at the same time. Needs to be caused by something else. Possible culprit may be a BHO Browser Helper Object - a browser addon. look in your explorer options for addons, there is a place in there to disable them one by one. Id try this first. (in internet explorer) cheers

Sep 01, 2010 | Computers & Internet

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Hello, I am currently having constant problems with my Virgin Media broadband internet connection and hope you may be able to help me. As, until today, I have been connected to the internet via Internet...

By the sounds of it your computer could be infected with a virus.

I suggest downloading the AV from

The AV is cheap and chearful and i dont think its NTL/Virgin problem i think its with your computer.

Anyway hope i helped you


May 21, 2010 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Explorer will not open, it either freezes and does not respond or it crashes.

Is this Internet Explorer or File Explorer? If its Internet Explorer then try this:

Goto Start > Run
in the Run box type 'explorer' without the quotes
in the address bar of explorer type in the website address you are trying to go to.

If that works then you need to uninstall and reinstall Internet Explorer or better yet uninstal IE and install FireFox.

Jan 31, 2010 | Dell Dimension 4400 PC Desktop

1 Answer

Internet connected but cant connect to internet explore

I had the same problem just last week and after many calls to my cable company finally got a person that determined my modem was only capable of 10 mgs and I had been been upgraded on two occasions since January 2009 to 20 mgs. Purchased a rebuilt modem from my cable company to accomodate the 20 mgs and for the moment not having any problems getting on the internet.

Apr 23, 2009 | HP Vs17 17" LCD Flat Panel Monitor

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Windows Explorer is not responding

Regcure can fix minor ptoblem to the registry , but it is not of any use against virused or problems caused from spyware.

If you reinstalled windows, Update Internet Explorer, Internet Explorer 6 normally crashes: Internet Explorer: Get It Now.

If IE keeps crashing, use Firefox, it is much better.

Dec 21, 2008 | Computers & Internet

7 Answers

Mozilla crash report

U must disable some stupid add-ons. Simply click :

2. all programs
3. Mozilla Firefox --> Mozilla Firefox Safe Mode
4. In the window that appears check DISABLE ALL ADD ONS and then hit the RESTART MOZILLA button

Worked for me after 2 long weeks without mozilla :)
Hope this helps

Nov 26, 2008 | Mozilla Firefox

1 Answer

Internet explorer 6

Contact to your internet service provider, since it may be the problem with the internet connection with your PC.
Also try to find out the reply with Ping command, simply put in run box:
ping -t 
This command runs in CMD, if Request Time out or General failure comeup then internet connection need to check.. otherwise you need to do a System restore... as might be the case of corrupt Window.
Let me know if you need further assistance.

Oct 14, 2008 | Dell Inspiron 1501 Notebook

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