Question about HP Officejet 5610 All-In-One InkJet Printer
I bought a new Dell Studio Computer ( w\ Vista 64 bit ). I can not install my printer.( HP OJ 5610 All-in-One Ink Jet).
The installation stops and I get the following message in a...
"SYSTEM REQUIREMENTS RESULTS" window.
The system does not meet one or more of the minimum requirements needed to install this product. The installation cannot continue.
"Software up to date. No updates available".
The system then tells me...
" The Operating System on this computer is not supported. The installation cannot continue until this is resolved.
Current OS: 600.64
Supported Windows 98 (or Window 98 Second Edition).
Windows Millennium Edition, Windows 2000,Windows XP.
Action required click cancel to exit this software installation.
Install this product on a computer that is running one of the supported Microsoft operating systems or refer to your computer's documentation for information on upgrading your computer's operating system.
Can someone help me solve problem?
In this case, there's no mystery as to the cause of the problem. You will be unable to use this printer with your operating system because there are no existing print drivers that work with 64 bit Vista. Your printer will work with Windows 98, Windows 2000, and Windows XP, but not with Vista at all.
You have only two options...use a different HP printer that will work with Vista, or get a PC that has one of the supported operating systems on it and connect your current printer to that PC.
Sorry. I know this isn't the answer you were looking for, but that's the best I can do until the proper drivers become available.
Posted on Oct 06, 2008
My computer cannot print. when i try to print from the internet
Posted on Oct 23, 2008
One of the reasons why you have the error message is that the CD Software you are using might be designed for Windows XP, ME and not for Windows Vista. You have to remember that Windows Vista and Windows XP are two different Operating System. Just click on this link and download the software for your printer. This is for Windows Vista 64 bit http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=441125
Posted on Oct 23, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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