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Your External USB Enclosure

(These requests are now the only way we have to send a personal note.)

Wow, two months. I apologize on we not responding to you.

Our board system is undergoing, and has been for quite a while now, a major upgrade. In the last year and a half FixYa has registered 4 million people. This has caused all sorts of problems, mostly to we experts it been a failure to Alert us to responses from customers.

However, that this was an enclosure, and within that a power converter, problem I don't doubt, does not surprise me.

As I stated in the last sentence there are times when only warranty support is the answer when it comes to hardware problems.

If you were billed and charged for your problem, you may challenge that fee. You should find the links starting on our home page.

Sorry again you weren't replied to on your remarks about not getting results from my suggestion. And, thank you for taking the time to come back and let us know what solved your problem.

Worldvet

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  • Glenn Rogers
    Glenn Rogers Oct 16, 2008

    @WeListen, no I do not work for FixYa. However, we are all independent contractors and it is useful to use the first person when composing a reply.

    @Ah2foto, glad to be of help, just know your rights.

    Regards,
    Worldvet


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Yo..wv..do you actually work for Fixya?

Posted on Oct 16, 2008

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Hello dear worldvet,
I did write the results as there are more customers working with similar problems as mine. About challenge the fee is tempting but I will not do so as I had some joy with participating and reading on the FixYa web and learned a lot from that.
bby for now / Ah2foto

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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Dear Sir, i have problem on facebook always this missage appear how to solve it, and i cant add friends on facebook Sorry, we can't send your request


facebook thinks that you have been spamming.
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so they have blocked you from sending friend request.

email them an apology and you may get it working

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In other cases, they may have purposely blocked you.

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Sometimes, people respond to this a couple of months later.

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Don't give up.

Look at their friends and send them a messages asking if they know why the person won't friend you. (One time, I was the friend that wouldn't respond. I was in the hospital for 10 days!)

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Hi I have maxtor 1TB external hard drive, not used it for over six month, now when I connect it, nothing happens, my laptop doesn't recognise or even sense/acknowledge it's existence!! Can you help?


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
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Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, at a significant discount.

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1 Answer

Maxtor 3200


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Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?

How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad.
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Here's an example of a 3.5 inch Sata, external enclosure,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3901268&CatId=2780
Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.

Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along. http://www.seagate.com/www/en-us/support/downloads/personal_storage/ps3200-sw)

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WD 500gb external HD shuts down when plugged into USB port


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see
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2 Answers

Stopped responding


Hi whata

Plug the external hard disk into another computer's USB 2.0 port. If the problem follows the device, then there is a failure either of the external hard disk enclosure or of the hard disk (inside the enclosure).

If yours is one that you built yourself, you can remove the hard drive from inside the enclosure and plug it directly into a desktop computer (or another external hard disk enclosure) to see if the problem follows. (If you need help w/ this, just let us know.)

If yours is a pre-built external hard disk (you bought it w/ the hard drive already built-in) then you'll (if you're inclined to do so) need to open the enclosure to get at the hard disk inside. This can be difficult. You may, depending upon the enclosure, need to damage the enclosure to get it opened up.


Please, let us know if this response was helpful for you or, of course, if you have any further questions.

Thank you
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