Question about Creative Labs ZEN Vision:M Digital Media Player
Hi, I am having trouble with my Creative Zen Vision M 30 GB player in that it is not recognized by any computer anymore. When I plug it in, the player powers on automatically and begins to recharge, but it does not appear anywhere on my computer. I have tried this on several other computers with the same result: no detection of the player. The only time it worked was when I bought in Australia and put music and videos on it with my friend's computer. Since then, no luck anywhere else. I contacted Creative and tried the following: first, I got into Recovery mode and performed disk clean-up. No result. Then, I formatted the hard drive. The only result, of course, is that I lost all the files on the player. Then, Creative support suggested I download new firmware and re-install that. I did, but of course that was useless because the computer does not detect the player in the first place. I read on one of the threads on your website that I might have a problem with the motherboard. Please advise!
If it doesn't connect to the computer or doesn't charge you most likely have a broken logic board. there is a creative zen repair guide, if you want to try to replace it yourself. part is on ebay. if it is stuck on the creative screen or stuck at rebuilding library: hold the reset button on the bottom as you turn it on, that will make it boot to the recovery menu, there you choose "format all". that will wipe out the music but after that it will not get stuck on rebuilding library anymore.
Posted on Apr 29, 2009
I'm having the same problem except mine doesn't charge!
Posted on Oct 11, 2008
No....was that supposed to be a question?
Posted on Oct 09, 2008
The screen stuk on creative screen
Posted on Oct 09, 2008
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