Dell AI0 926 All in One shows Clear Paper Jam with no paper in it.
I ran out of paper. I put new paper in - not to much or two thick - when I went to print it gave me the "clear paper jam then press check". I have looked everywhere for a jam - nothing. I have unplugged, turned off and on and re-booted. Comes up with same message and the exclamation point flashing. HELP
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Every time there is paper jam, the printer knows the job is not completed and hence tries to re-print after the paper is removed and cover is shut.
Clear the print job from computer.
Power off the printer and Clear the paper jam (if any)
I would try to use different tray. The paper pickup roller in one path may be worn out.
eg Sheet feeder or multipurpose tray.
Load paper in new tray
Set the application to use new tray
Ensure you sue the right thickness (gsm) of the paper. Quality of paper is crucial. Too thin; too thick can affect functioning.
mine does that too, take all the paper out, turn it off, put paper back in restart your computer and try again. if you haven't tried this, sometimes it works. sometime i had to clear all doc. and start all the way from scratch.
It's a problem with the power supply inside the unit.
If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out with a paper jam where a tiny partical of paper was doing the jam. Look carefully before contacting Dell support.
Be sure and check the printing properties before printing. make sure that you specify the kind and thickness of the paper. This way the printer expects that thickness when printing. Sometimes, glossy paper makes the printer jam easily. Try putting around 25 regular paper on bottom of special paper and see if that helps.
this is only a possible solution.make sure the paper is between 17 to 24 pounds thick.i once had a jamming problem and it turned out to be the printer which canon replaced under warranty.but in the process i learned paper thickness can make a difference. i was recommended 20 pounds by a staples employee.i hope this helps you.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.